Leasing Hub Specialist - Dallas, TX

Cortland; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Cortland is seeking a Leasing Hub Associate to enhance energy and excitement around our communities. The candidate will market Cortland to prospective residents, provide insights on features and amenities, and nurture leads through excellent communication and sales skills.

Ideal candidates will have at least 2 years of customer service experience and be fluent in English or bilingual. With a focus on community engagement and relationship building, this role is essential for our leasing operations in Dallas, Texas.

Qualifications

• 2+ years of customer service experience, preferably in sales.
• Demonstrated English or bilingual fluency.
• Excellent presentation, written, and verbal skills.

Responsibilities

• Market Cortland to future residents.
• Nurture new leads from RealPage for leasing teams.
• Foster positive relationships with residents and peers.

Skills

Customer service experience

Sales skills

English fluency

Computer skills

OneSite software proficiency

Tools

OneSite

L2L

Job description

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in‑class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high‑performance environment.

Role Overview

THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE.

As a Leasing Hub Associate, you help create energy and excitement around Cortland’s communities for future residents. You uncover their needs and match those needs with the perfect apartment home.

The Brand Representative

• Market Cortland to future residents getting them excited to learn more about our communities, culture, vision, and value proposition.
• Advise prospective tenants of the features, benefits, pricing, and amenities of each individual community as a result of your in‑depth market and community knowledge.
• Continually grow your skill set and understanding of Cortland through participation in customized training and site visits.

The Communicator

• Nurture new leads from RealPage for the onsite leasing teams by receiving incoming calls, emails and text messages.
• Leverage your outbound sales skills to nurture an average of 40‑50 leads per day and generate new appointments at all of our communities.
• Foster an ongoing positive relationship with residents, onsite leasing teams and peers.

Qualifications

• Stellar 2+ years of customer service experience – preferably in sales experience.
• Demonstrated English or bilingual fluency.
• Excellent presentation, written, and verbal skills.
• Strong computer and typing skills.
• Proficient in OneSite software; L2L preferred.

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real‑estate investment, development, and management firm with a resident‑centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in‑house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [e-mail].

Cortland is a drug‑free workplace.

Cortland participates in e‑verify to verify the employment status of all persons hired to work in the United States.