Leasing Counselor

The Justus Companies; Town of Carmel (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

The Bridgewater Apartments in Carmel, IN is seeking a Leasing Counselor for a full-time role in a multi-family community. You will handle leasing, marketing, and resident relations, demonstrate homes, process applications, and ensure move-in readiness.

Ideal candidates have at least two years of sales experience, strong customer service and communication skills, and are willing to obtain Fair Housing certification. Flexibility to evenings and weekends is required.

Qualifications

• Minimum of two (2) years sales experience in a multi-family leasing environment or similar sales & customer-focused setting.
• Excellent customer service skills with ability to resolve issues and avoid escalations.
• Excellent verbal and written communication skills.
• Fair Housing Certification or willingness to obtain prior to interacting with residents.

Responsibilities

• Record all telephone and in-person visits on reports.
• Inspect models and market-ready units and communicate service needs to Community Manager.
• Demonstrate community and apartment/model and close the sale.
• Process applications (credit check, rental history) and submit to Community Manager for approval; follow up on status.
• Ensure apartment is ready for move-in on the agreed date.
• Follow up on prospects who did not close and attempt to close again.
• Monitor renewals and distribute renewal notices.

Skills

Sales experience

Customer service

Verbal communication

Written communication

Fair Housing

Flexible schedule

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Counselor

Full-time Regular Carmel, IN, US

8 days ago Requisition ID: 1040

LEASING COUNSELOR – THE BRIDGEWATER APARTMENTS

Full Time

Carmel

The Bridgewater Apartments

Bridgewater Apartments is a “Class A” and Award-winning community, featuring luxury apartment homes, excellent amenities, and the convenience of location.

We have an immediate opening for a Leasing Consultant. The Leasing Consultant is responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.

RESPONSIBILITIES:

• Immediately record all telephone and in-person visits on appropriate reports.
• Inspect models and available “market ready”, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospects needs by communicating the features and benefits; close the sale.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Represent the company in a professional manner at all the times.

REQUIREMENTS:

• Minimum of two (2) years sales experience in previous multi- family leasing environment or other similar sales & customer focused environment.
• Excellent customer service skills with a demonstrated ability to respond to customer concerns to avoid escalation of the problem and bring to a positive resolution.
• Excellent verbal and written communication skills.
• Fair Housing Certification or willingness to obtain prior to interacting with prospective residents.
• Ability to work a flexible schedule, including evenings and weekends.