Leasing Consultant - Standard on the Creek (LIHTC)

ResProp Management; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision Benefits

401(k) retirement plan

Paid Time Off

Discounted rent at properties

Profit Sharing

Job summary

ResProp Management is seeking a dynamic Leasing Specialist to guide prospects from tour to move-in, close leases, and ensure a seamless resident handoff. You will market the property online, engage in outreach, maintain property knowledge, and support occupancy goals through proactive follow-up.

You will develop relationships with residents, handle lease documentation with attention to detail, participate in resident events, and assist with delinquent rent collections while upholding exceptional

Qualifications

• Cheerful attitude and focused on customer service.
• Strong sales/leasing/closing skills.
• Tech-savvy and able to learn property management applications.
• Experience with affordable housing is a plus.

Responsibilities

• Manage the leasing process from tour to move-in, closing the sale, and completing lease documents.
• Understand property features to match prospective residents’ needs.
• Market the property online, via social media, and outreach to increase traffic.
• Support occupancy and retention through follow-up with prospects and residents.
• Maintain accurate knowledge of the property and competitors to inform residents.
• Build relationships with residents and respond to their needs and concerns in a timely manner.
• Prepare lease documents and resident files with strong attention to detail.
• Assist with delinquent rent collections and collaborate with the Assistant Manager.

Skills

Customer service

Sales/Leasing/Closing

Tech savvy

Affordable housing experience

Education

Bachelor's degree preferred

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What You'll Be Doing

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
• Build relationships with residents through courteous and timely response to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with other teammates to plan and organize resident events.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, Holidays and weekends.

What You Must Have

• Cheerful attitude and focused on customer service
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing
• Prior experience working with affordable housing

What's Nice To Have

• Bachelor's degree preferred
• Bilingual English and Spanish

Benefits

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• Competitive salary
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Employment Eligibility Requirements

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility