Leasing Consultant, Multifamily

cw; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Sick time

Volunteer days

Holidays

Parental leave

Health insurance

Pet insurance

Employee discounts

Learning access

EAP

Job summary

Cushman & Wakefield in Portland, OR is seeking a Leasing Consultant for multifamily properties. You will work with the onsite management team to attract and qualify prospective residents, and to ensure smooth move-ins and high resident satisfaction.

The role emphasizes strong communication, organization, and a customer-focused approach, with responsibilities spanning property tours, qualification, lease processing, and coordination of related paperwork.

Qualifications

• High School Diploma, GED, Trade, Technical, or Vocational training required.
• 1+ years of related leasing or customer service experience.

Responsibilities

• Tour properties with prospects, answer questions about amenities and grounds.
• Highlight community quality and lifestyle to drive sales.
• Qualify prospects for apartments and initiate background checks.
• Ensure apartments are ready for move-in.
• Deliver outstanding service to residents and support retention.
• Coordinate paperwork related to apartment rentals.
• Other duties as assigned.

Skills

Effective communication

Customer service

Basic computer skills

Professionalism

Team player

Education

High School Diploma

GED

Trade/Technical/Vocational

Job description

Job Title

Leasing Consultant, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

As a Leasing Consultant, you will play an important role with the onsite management team. Our Leasing Consultants look forward to working with an exceptionally skilled and highly trained team, geared to support your efforts to be successful.

Our Leasing Consultants are people who make a big impact in many small ways - a friendly smile, a welcoming handshake, a genuine interest in the people walking through the property office door. Our Leasing Consultants create a positive and lasting influence on visitors, prospects, and residents, and understand the importance of first impressions.

As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with prospects and residents.

ESSENTIAL JOB DUTIES:

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
• Ensure apartments are prepared for move-in.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Other duties as assigned.

COMPETENCIES:

• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Assist the leasing activities of the leasing staff.
• Be courteous and professional.
• Be well organized and be able to meet deadlines.
• Follow all company policies and procedures.
• Be professional and a team player.

IMPORTANT EDUCATION

High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Must be able to travel up to 5% of the time. Travel may vary in frequency and duration.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position i