Leasing Consultant, Multifamily

Cushman & Wakefield; Aurora (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Holidays

Job summary

Cushman & Wakefield is seeking a Leasing Consultant for the Multifamily Broadway on the River property in Aurora, IL. You will engage prospects, tour the community, and guide them through the leasing process to meet occupancy goals.

Strong customer service, organization, and communication skills are essential as you coordinate applications, background checks, and move-in preparations. On-site role with a focus on resident satisfaction.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of related leasing or customer service experience.
• Basic computer literacy and Windows familiarity.
• Ability to qualify prospects and handle documentation.

Responsibilities

• Tour property with prospects and answer questions about amenities and grounds.
• Drive sales by highlighting community quality and lifestyle.
• Assist prospects in qualifying for an apartment home and initiate background checks.
• Ensure apartments are prepared for move-in.
• Deliver excellent service to residents and support retention.
• Coordinate paperwork and perform office tasks related to rentals.

Skills

Effective communication

Customer service

Windows basics

Organization

Team player

Education

High School Diploma or GED

Job description

Job Title Leasing Consultant, Multifamily Broadway on the River (https://www.live100broadway.com/) Job Description Summary As a Leasing Consultant, you will play an important role with the onsite management team. Our Leasing Consultants look forward to working with an exceptionally skilled and highly trained team, geared to support your efforts to be successful. Our Leasing Consultants are people who make a big impact in many small ways - a friendly smile, a welcoming handshake, a genuine interest in the people walking through the property office door. Our Leasing Consultants create a positive and lasting influence on visitors, prospects, and residents, and understand the importance of first impressions. As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with prospects and residents.

ESSENTIAL JOB DUTIES:

• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community, and beautiful grounds.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
• Ensure apartments are prepared for move-in.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
• Other duties as assigned.

COMPETENCIES:

• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Assist the leasing activities of the leasing staff.
• Be courteous and professional.
• Be well organized and be able to meet deadlines.
• Follow all company policies and procedures.
• Be professional and a team player.

IMPORTANT EDUCATION

High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

1+ years of related experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Must be able to travel up to 5% of the time. Travel may vary in frequency and duration.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

COMPENSATION

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $20.40 - $24.00

EQUAL OPPORTUNITY & ADA

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

ABOUT CUSHMAN & WAKEFIELD

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.