Leasing Consultant - Mosaic at Metro

Vivmark Residential; Hyattsville (MD); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid holidays

Vacation time

Paid sick leave

401(k)

Rent discounts

Competitive compensation

Paid community service hours

Leadership development

Job summary

Vivmark Residential in Hyattsville, MD is seeking a Leasing Consultant to market the community, follow up on leads, and deliver exceptional service to prospective and current residents. The position is scheduled Tuesday-Saturday, 9am-6pm, and requires high school completion, strong customer service, and the ability to multi-task.

Proficiency with property management software and Google Suite, plus a valid driver’s license where needed, are important for success.

Qualifications

• High School diploma or equivalent.
• Strong customer service and front-facing orientation.
• Well organized with ability to multitask.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• Valid driver's license if operating a vehicle in the role.
• Knowledge of federal and state apartment housing laws.
• Use of own smartphone for work tasks (where required).

Responsibilities

• Proactively respond to sales leads and promote the community.
• Invite and schedule tours, close deals with prospects.
• Support marketing efforts and online presence.
• Explain lease provisions and move-in procedures.
• Maintain resident satisfaction and resolve issues promptly.
• Manage leasing documents, payments, and move-ins.
• Operate with a schedule of Tuesday-Saturday, 9am-6pm.

Skills

Customer service

Retail sales

Hospitality

Organization

Communication

Google Suite

Driver's license

Education

High School diploma

Tools

Property management software

Google Suite

Job description

**The work schedule for this position is Tuesday-Saturday 9am to 6pm**

At Vivmark Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm

What You'll Need To Thrive:

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Bonus Qualifications:

• Experience in leasing or property management,
• College degree or coursework

Salary: $23.05 - $28.17/hour

• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• Employees are eligible for overtime pay and performance incentives.

A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.