Leasing Consultant - Montierra

Greatjob; San Diego (CA); On-site; USD 31,000 - 38,000; Full time

Job summary

Vivmark Residential in San Diego is seeking a Leasing Consultant to market a community, respond to leads, and build relationships with prospective residents. You will handle tours, explain lease terms, process applications, and support marketing efforts to strengthen the property's online presence while delivering exceptional customer service.

The role emphasizes strong communication, organization, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Strong customer service and customer-facing orientation in retail or hospitality.
• Excellent organizational, multi-tasking, and prioritization abilities.
• Excellent communication and interpersonal skills.
• Proficiency with property management software and Google Suite.
• Valid driver's license if operating a motorized vehicle.

Responsibilities

• Marketing the community and following up on leads; cultivate relationships with prospective residents.
• Provide exceptional customer service to enhance residents' experiences and maintain property appeal.
• Respond to sales leads; provide information on availability, pricing, location, and amenities.
• Invite and schedule tours; employ selling techniques to close deals.
• Support marketing efforts by influencing online presence and advertising inputs.
• Explain lease provisions and policies; conduct move-in activities and orientations.
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Manage leasing documents, process payments, and complete move-in procedures.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Time management

Retail Sales

Hospitality

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.The best people want to work here. We hope you're one of them.We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.What You'll Be Doing:As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenitiesInviting and scheduling prospective residents for community tours, employing effective selling techniques to close dealsSupporting community marketing efforts by positively influencing online presence, offering input on advertising campaignsEffectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residentsEnsuring resident satisfaction and loyalty through prompt communication and proactive issue resolutionEfficiently managing leasing documents, processing payments, and ensuring completion of move-in proceduresWork Schedule: Tuesday-Saturday: 9am-6pmWhat You'll Need To Thrive:High School diploma or equivalentStrong customer service/customer facing orientation: Retail Sales, HospitalityWell organized with ability to prioritize and multi-taskExcellent communication and interpersonal skillsProficiency in using property management software & Google SuiteValid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.Knowledge of federal and state apartment housing lawsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their jobBonus Qualifications:Experience in leasing or property management,College degree or courseworkSalary: $22.28 -$27.23 per hourEmployees are eligible for overtime pay and performance incentives.The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.