Leasing Consultant (Horizon North)

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Housing discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) matching

Paid time off / holidays

Job summary

Mark-Taylor is seeking a Leasing Consultant at Horizon North in Phoenix to deliver outstanding customer service to residents and prospects. You will greet guests, showcase the community, and guide applicants through the leasing process.

Ideal candidates bring a year of sales or customer service experience, strong communication skills, and a professional, organized approach. Associates or bachelor’s degrees are preferred, with MS Office proficiency a must.

Qualifications

• 1 year minimum sales or customer service experience.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal-oriented, self-starter work ethic.
• Associates or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• Basic understanding of written and verbal English

Responsibilities

• Greet prospective and current residents, delivering an exceptional experience at every step.
• Conduct detailed and informative tours of the community.
• Close the sale by guiding applicants through the full application process.
• Communicate across channels to create positive resident experiences (email, phone, in-person).
• Maintain resident files, collect rent, and manage apartment availability and pricing.
• Represent Mark-Taylor with pride, upholding brand standards for curb appeal and resident experience.

Skills

Sales experience

Customer service

Verbal communication

Written communication

Time management

Organizational skills

Conflict resolution

Self-starter

English proficiency

Education

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Leasing Consultant at Horizon North in Phoenix, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year of sales or customer service experience.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.