Leasing Consultant: Elevate Resident Experience & Sales

Apartment-Management-Consultants; Fairfield (CA); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

Empower 401K and Roth IRA- Including 1

9 Paid Holidays per year

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Medical, Dental, Vision, Life, etc.

Job summary

Apartment Management Consultants (AMC) is seeking a Leasing Consultant to serve as the community's sales representative, greet clients, present features, and secure lease agreements from qualified applicants.

Responsibilities include collecting deposits, preparing model apartments, maintaining knowledge of lease terms, availability, and policies; using customer service and sales techniques; marketing outreach and resident retention programs; and maintaining organized files.

Qualifications

• Strong communication skills both written and verbal.
• The ability to remain professional and courteous in a fast-paced working environment.
• Organized with attention to detail.
• Customer service experience preferred in a leasing role.

Responsibilities

• Collect a deposit and process future residents' applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Skills

Strong communication

Organization

Customer service leasing

Job description

Apartment Management Consultants (AMC) is seeking a Leasing Consultant to serve as the community's sales representative, greet clients, present features, and secure lease agreements from qualified applicants.

Responsibilities include collecting deposits, preparing model apartments, maintaining knowledge of lease terms, availability, and policies; using customer service and sales techniques; marketing outreach and resident retention programs; and maintaining organized files.