Leasing Consultant - Avilla Springs - Melissa, TX

Bryten; Melissa (TX); On-site; USD 61,992,000 - 66,125,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision insurance

Health Savings Account (HSA)

401(k) with company match

Life & disability insurance

Vacation time from day 1

Holidays + floating holidays

Wellness programs

Professional development & education

Job summary

Bryten in Melissa, TX is seeking a Leasing Consultant to greet and engage prospective residents, conduct tours, and guide applicants through the leasing process. The role emphasizes exceptional customer service, accurate documentation, and collaboration with maintenance to maintain a welcoming community.

Applicants should have leasing or related experience, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. On-site work is required.

Qualifications

• Previous leasing or related field experience preferred.
• Outstanding customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and close leases.
• Strong organizational skills with attention to detail.
• Excellent time management and multitasking abilities.
• Effective written and verbal communication.

Responsibilities

• Greet and engage prospective residents, current residents and guests in person, by phone, and via electronic communication.
• Conduct community tours and showcase apartment homes and amenities.
• Assist prospects through the leasing process from inquiry to move-in.
• Process rental applications, lease renewals, and related documentation accurately.
• Respond to resident questions, concerns, and service requests in a timely manner.
• Support retention efforts through exceptional customer service and community engagement.
• Maintain organized resident files and leasing documentation.
• Coordinate with maintenance to ensure high appearance standards.
• Assist with marketing initiatives to support occupancy goals.

Skills

Customer service

Interpersonal communication

Closing leases

Organizational skills

Time management

Written and verbal communication

Bilingual skills (a plus)

MS Office proficiency

Education

High school diploma or GED

College degree preferred

Tools

Yardi

ResMan

On-Site

Job description

Job Location: 1101-Avilla Springs - NexMetro - 212 - Melissa, TX, Salary Range: $22.00 - $22.00Hourly, At Avilla Springs, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team and play a key role in creating an exceptional experience for prospective and current residents.

What You’ll Be Doing

• Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication
• Conducting community tours and showcasing apartment homes and amenities
• Assisting prospective residents throughout the leasing process, from initial inquiry through move-in
• Processing rental applications, lease renewals, and related documentation accurately and efficiently
• Responding to resident questions, concerns, and service requests in a timely and professional manner
• Supporting resident retention efforts through outstanding customer service and community engagement
• Maintaining organized and accurate resident files, records, and leasing documentation
• Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained
• Assisting with marketing initiatives and outreach efforts to support occupancy goals
• Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
• Promoting a positive, welcoming, and inclusive community environment
• Performing other duties as assigned

Who You Are

• Previous experience in leasing or a related field preferred.
• Outstanding customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and effectively close leases.
• Strong organizational skills with exceptional attention to detail.
• Excellent time management and multitasking abilities.
• Ability to communicate professionally both verbally and in writing.
• High school diploma or GED required; college degree preferred.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience with Yardi, ResMan, On-Site, or other property management software preferred.
• Basic math and financial comprehension skills.
• Bilingual skills are a plus but not required.
• Valid driver's license, current automobile insurance, and reliable transportation required.

Why You’ll Love Working With Us

• Comprehensive Medical Plans with flexible coverage options for you and your family
• Dental & Vision Insurance options to support your overall well-being
• Health Savings Account (HSA) with employer contributions
• 401(k) with Company Match to support your financial wellness
• Life & Disability Insurance options to help protect you and your loved ones
• Vacation Time that starts accruing on Day 1!
• Paid Holidays + Floating Holidays to support work-life balance
• Wellness Programs to support your mind and body
• Professional Development & Education Opportunities to support your professional growth
• And yes — even more supplemental benefits to keep you covered!

We’re Committed to You

Bryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

If you need reasonable accommodations during the application or interview process, please contact [e-mail].

*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. *