Leasing Consultant (Arlo)

Mark-Taylor; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Housing discounts

Access to Mark-Taylor amenities

401(k) with company match

Job summary

Mark-Taylor is hiring a Leasing Consultant for its Arlo community in Phoenix, AZ. The role focuses on delivering exceptional customer service to prospective and current residents.

The role requires at least 1 year in sales or customer service, strong communication, and the ability to manage time and tasks effectively. Associates or bachelor’s degree are preferred, with MS Office proficiency a bonus.

Qualifications

• At least 1 year of sales or customer service experience.
• Excellent verbal and written communication skills.
• Good time management and organizational abilities.
• Goal oriented, self-starter work ethic.
• Proficiency with Microsoft Office Suite.
• Associates and/or bachelor’s degree preferred.

Responsibilities

• Serve as the face of Mark-Taylor at Arlo in Phoenix, greeting prospective and current residents.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding applicants through the full application process.
• Create positive experiences for residents through all communication channels.
• Maintain resident files, process payments, and manage apartment availability and pricing.
• Contribute to a world-class community experience reflecting Mark-Taylor’s brand standards.

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Leasing Consultant at Arlo in Phoenix, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year of sales or customer service experience.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.