Leasing Consultant

ResProp Management; Winston-Salem (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical/Dental/Vision benefits

401(k) retirement plan

PTO (Paid Time Off)

Rent discount at owned properties

Profit sharing

Job summary

ResProp Management seeks a motivated leasing professional to guide prospective residents from tour through move-in, while closing leases and ensuring a superb first impression of our communities.

You will market properties online, manage inquiries, and support occupancy goals with timely follow-ups. The role requires attention to detail, strong customer service, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• Strong customer service mindset with a focus on residents.
• Proven ability to sell, lease and close deals.
• Comfortable using property management tools and systems.

Responsibilities

• Manage leasing from tour to move-in and close the sale.
• Explain property features to meet resident needs.
• Market the property online and via social media.
• Support occupancy goals with prospect follow-up.
• Handle unpredictable situations with problem solving.
• Maintain up-to-date knowledge of the property and competitors.
• Build relationships with residents and respond promptly.
• Prepare lease documents and related files with attention to detail.
• Coordinate resident events with teammates.
• Assist Assistant Manager in delinquent rent collection.
• Daily property inspections for cleanliness and curb appeal.
• Maintain orderly work area and office spaces; flexible schedule.

Skills

Customer service

Sales/Leasing/Closing

Tech savvy

Bilingual English/Spanish

Education

Bachelor's degree preferred

Tools

Property management software

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.
What You'll Be Doing

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
• Build relationships with residents through courteous and timely response to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with other teammates to plan and organize resident events.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, Holidays and weekends.
  

What You Must Have

• Cheerful attitude and focused on customer service
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing
  

What's Nice To Have

• Bachelor's degree preferred
• Bilingual English and Spanish
  

BenefitsOur compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• Competitive salary
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing
  

Employment Eligibility Requirements

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility