Leasing Consultant

Hawthorne Residential Partners; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team as a Leasing Consultant, where your role as a Leasing and Live It Specialist is crucial to creating memorable experiences for potential residents. This position offers a unique opportunity to connect with visitors, understand their needs, and guide them to their ideal apartment home. With a focus on customer service and community engagement, you'll play a key role in achieving occupancy goals and maintaining a welcoming environment. Enjoy generous paid time off, competitive compensation, and a supportive work culture that values personal and professional growth. If you're passionate about helping others and thrive in a dynamic setting, this could be the perfect opportunity for you.

Benefits

Generous Paid Time Off

Monthly Leasing Commission

Employee Discounts

Career Progression Programs

Comprehensive Medical, Dental, and Vision Coverage

Telehealth Access

Company Paid Life Insurance

Pet Insurance Plans

401k Retirement Match Program

Health and Wellness Incentives

Qualifications

• Customer service experience preferred; sales or leasing experience is a plus.
• High School or GED equivalent required.

Responsibilities

• Convert phone and email leads to tours and find ideal apartment solutions.
• Ensure lease administration is accurate and timely.

Skills

Customer Service

Sales

Apartment Leasing

Education

High School Diploma or GED

Job description

Leasing Consultant

Here at Hawthorne, Leasing Consultants are known as Leasing and Live It Specialists because you are the face and ambassador of the Live It culture. You strive to provide excellent customer service and leave every visitor feeling better than they did when they arrived. This mindset is exactly what the Live It culture represents, and why Leasing and Live It Specialists are a valuable and irreplaceable part of our team.

We recognize that work is meant to support both our personal and professional goals. That’s why we offer generous paid time off and highly competitive compensation packages. Having quality time "off-the-clock" is as important to us as your time spent supporting the community.

• Generous Paid Time Off including:
  • Vacation - 80 hours in the first year, increases progressively with tenure
  • Sick Leave – 80 hours annually
  • Personal – 16 hours after 90 days of employment
  • Birthday – 8 hours that may be used at your discretion
  • Paid Holidays – 10 paid holidays + 1 paid floating holiday
  • Veteran’s Day Holiday – Paid, eligible for veterans only
  • Paid Volunteer Leave – 16 hours annually to give back to a cause you are passionate about.
• Monthly Leasing Commission, Leasing Incentive Programs, Career Progression Programs, Employee Discounts

Job Functions

• Respond to phone and email leads with the goal of converting those leads to tours.
• Find the ideal apartment home solution for our guests by identifying their wants and needs, taking them on a tour of what we have to offer, and inviting them to join our community.
• Ensure lease administration is completed in a thorough, timely, and accurate manner.
• Set goals and prioritize work to ensure optimal performance of the community.
• Contribute to achieving occupancy expectations through leasing and renewals.
• Generate interest and awareness about your community locally through social media, events, and reputation.
• Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained.

Education

High School or GED equivalent.

Experience

Customer service experience is preferred. One year of sales and/or apartment leasing is a plus.

Licenses & Certifications

Valid driver's license required. No other licenses or certifications are required. Certified Apartment Leasing Professional accreditation (CALP) is a plus. Hawthorne offers an education reimbursement program and a progressive career path to equip you with the skills needed to excel and grow in your position.

Additional Benefits

As our partner, you will benefit from programs designed to fulfill your goals, personally and professionally:

• Comprehensive and affordable plans for medical, dental, and vision coverage
• Telehealth – Access to doctors 24/7/365
• Company paid life insurance
• Pet insurance plans
• Career progression program
• 401k retirement match program
• Maternity, paternity and adoption leave options
• Health and wellness incentives
• Retirement Planning

About Hawthorne Residential Partners

Hawthorne Residential Partners is a privately-owned apartment management company based in Greensboro, North Carolina with an extensive portfolio of properties across the Southeast, Florida, and Texas. We not only own and manage apartment communities throughout the Southeast, but we also have a significant focus on new development lease-up communities in our key markets. Hawthorne celebrated its 10 year anniversary in the spring of 2019, and we are eager to see what the next 10 years will bring.

Hawthorne is home to a team of vibrant apartment professionals united by a mission to inspire kindness with action. We call this mission Live It as a reminder to live out our values daily and with every interaction. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And, we value integrity as essential.

Making Hawthorne your home means joining a workplace dedicated to advancing with you personally and professionally.

Hawthorne is an Equal Opportunity Employer.