Leasing Consultant

KETTLER; Raleigh (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

HSA or FSA

Job summary

KETTLER is seeking a bilingual Leasing Consultant to maximize occupancy by attracting qualified traffic, providing outstanding customer service, and coordinating leasing activities. You will greet prospects, tour properties, and manage daily communications to ensure a positive resident experience.

The role involves outreach marketing, social media engagement, and processing lease applications. Weekend availability is required, with competitive compensation and a comprehensive benefits package.

Qualifications

• 1+ year of customer service, sales or office experience required.
• High School Diploma or equivalent; some college preferred.
• Customer service, sales and goal-oriented mindset essential.

Responsibilities

• Greet prospective residents and provide property tours.
• Perform outreach marketing to attract qualified traffic.
• Develop social media initiatives to engage residents and manage posts.
• Daily follow-up with prospects to answer questions with a high-touch approach.
• Assist with resident retention and coordinate community relations.
• Support partnerships with nearby businesses and events.
• Walk the marketing path daily and provide excellent customer service.
• Process lease applications and qualify residents.
• Assist Community Manager with general office tasks and phone coverage.
• Help resolve resident concerns and issues.

Skills

Customer service

Sales experience

Excellent communication

Goal-oriented

Weekend/holiday availability

Social media familiarity

Education

High School Diploma or equivalent

Some college preferred

Tools

Microsoft Office Suite

Job description

TheBilingual Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Compensation:

• $19 per hour plus leasing and renewal commissions.

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a "high touch" approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications:

• At least 1 year of customer service, sales or office experience is required, preferably in residential propertymanagement.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well asbest practicesfor businesses.