Leasing Consultant

HILLS Properties; Newport (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

401(k) with match

Parental leave

Life insurance

Apartment discount

BYOD allowance

Sign-on bonus

Job summary

HILLS Properties is seeking a self-motivated Sales & Marketing Professional to join the team at our luxury apartment community, Fox Chase South, in Southgate, Kentucky. This hourly, full-time role provides weekday flexibility with some weekends required, ideal for individuals with excellent customer service talents and experience looking to advance their career.

Successful Leasing Consultants at HILLS Properties collaborate with a team, champion the guest experience through the prospect journey,

Qualifications

• Minimum of one year experience in customer service, sales, or property management.
• Ability to maintain a friendly and helpful demeanor in person and on the phone.
• Good computer skills and the ability to navigate software.
• Excellent verbal and written communication skills.

Responsibilities

• Advocate Hills lifestyle by showcasing product and promotions.
• Grow digital engagement across social platforms (Facebook, Instagram, Pinterest).
• Maintain customer loyalty and brand reputation through professional communication.
• Build and nurture a prospect pipeline through personalized outreach.
• Utilize software platforms for resident relations and operations.
• Create strong first impressions through meticulous product appearance.
• Manage applications, leases and related processes.
• Plan memorable resident events and experiences.
• Develop relationships with local businesses for cross-promotion.
• Uphold Hills mission, vision and values in all interactions.

Skills

Customer service

Sales experience

Social media

Communication skills

Job description

HILLS Properties is seeking a self-motivated Sales & Marketing Professional to join the team at our luxury apartment community, Fox Chase South, in Southgate, Kentucky!

This hourly, full-time role provides week day flexibility with some weekends required. Perfect for individuals with excellent customer service talents and experience looking to advance their career!

Successful Leasing Consultants at HILLS Properties are fueled by the high-energy and united environment. In this role, you will collaborate with a team mentality; striving for excellence through innovation and accountability. You will champion HILLS standards of the customer experience through the prospect journey, social media content creation, and resident relations. (One day per week will likely be at another HILLS Property within the Cincinnati/Northern Kentucky Region.)

Your Day-To-Day:

• Advocating the HILLS lifestyle by showcasing expertise in product and promotion.
• Enhancing our digital community by generating engagement and utilizing trends on all social media platforms including Facebook, Instagram and Pinterest.
• Maintaining customer loyalty and brand reputation through consistent and professional communication.
• Building and nurturing a prospect pipeline through personalized communication.
• Utilizing various software platforms for resident relations and operations.
• Creating a stellar first impression through stunning product appearance, it’s all in the details.
• Understanding and responsibility for applications, leases and related processes.
• Planning memorable experiences by curating and executing unique resident events.
• Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
• Embracing HILLS mission, vision and values by demonstrating a professional and positive outlook with teammates, residents, vendors, and future residents.

You Will Make an Impact by:

• Going above and beyond for our residents - striving to uphold HILLS' high standards of the customer experience.
• Being dedicated to HILLS Mission, Vision and Values - exceeding goals and celebrating successes.
• Maintaining a positive relationship with your team, residents, vendors, and community
• Representing the HILLS brand through a sleek professional look.

What We Offer You:

At HILLS we’re committed to attracting, advancing and empowering the next generation of leaders in our industry. We offer a competitive salary and comprehensive benefits package, including:

• Exceptional and Affordable Medical, Dental, and Vision insurance options
• Company Paid Holidays and Paid Time-Off
• 401(k) with a Generous Company Match (100% Match on the First 5% of Salary Deferred) which is automatically 100% vested
• Paid Parental Leave (After 12 Months of Service)
• Company Paid Life Insurance and Short-Term Disability
• Apartment Discount at our Luxury Community
• Exclusive Discounts Through HILLS Vitality Partners
• Wellness Initiative Program – HILLS HERO: Helping Empower Real Opportunities
• $50 Monthly Bring Your Own Device Allowance
• $1,000 Sign-On Bonus (Payable after 90 days of continuous employment and successful 90-day review; Current HILLS associates are not eligible for sign-on bonuses)

Established in 1958 by Murray Guttman, HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio. Today, HILLS is celebrating 65 years of excellence and is excited to be a growing company within our industry. We recognize we would not be celebrating our achievements if it weren't for our talented and devoted teams!

EOE/DFW/EHO

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills and abilities, as well as physical work location within the state.

Requirements:

• Candidates must have at least one year of experience in the customer service field, sales, or property management
• Must be great with people, maintaining a friendly and helpful demeanor both in person and on the phone
• Good computer skills and be able to navigate software
• Excellent communication skills – verbal and in writing