Leasing Consultant

Edward Rose & Sons; Merrillville (IN); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Benefits package

401(k) match

On-the-job training

Paid time off

Advancement opportunities

Discounted housing

Job summary

Edward Rose & Sons in Merrillville, IN is seeking a Leasing Consultant to join our on-site community team. You will help prospective residents by presenting information, answering inquiries, and guiding applicants through the leasing process.

This role emphasizes customer service, timely communication, and accurate documentation. The position requires prior sales or customer service experience, basic MS Office skills, and flexibility to work weekend hours.

Qualifications

• Prior sales or customer service experience.
• Experience in multi-family property management preferred.
• Leasing experience preferred.
• Proficient in Microsoft Office.
• Familiar with Yardi Voyager or similar software preferred.
• Professional appearance and dress code compliance.
• Flexible schedule; weekend hours may be required.
• Reliable transportation and valid driver’s license.

Responsibilities

• Present community information to prospective renters.
• Explain features of the community and surrounding area.
• Build rapport via phone and email in a timely manner.
• Process applications and follow up to maintain communication.
• Prepare lease contracts and associated documents.
• Coordinate move-ins/outs and document status for departments.
• Listen to resident complaints and help develop solutions.
• Perform additional duties as assigned by manager.

Skills

Customer service

Sales experience

MS Office

Yardi Voyager

Tools

Microsoft Office

Job description

Huntington Cove Apartmts
Merrillville, IN 46410, USA

Description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for a Leasing Consultant to join our on-site community team to help support a positive experience for our residents.

What are the responsibilities of a Leasing Consultant?

• Present community information to prospective renters in a professional manner to appeal to their rental needs
• Provide accurate information on the selling features of the community and surrounding area
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner
• Process applications for prospective residents and follow up to maintain consistent communication
• Prepare lease contracts and other required documents
• Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
• Listen to resident complaints and help develop solutions for them
• Additional duties as assigned by manager

What are the role requirements?

• Previous sales or customer service experience is required
• Previous experience in multi-family property management is preferred
• Previous leasing experience is preferred
• Must be proficient with Microsoft Office programs
• Experience using Yardi Voyager or related property management software is preferred
• Maintain a professional appearance following team dress code policy
• Must be flexible with work schedule. Weekend hours may be assigned
• Have reliable transportation and valid driver’s license

What's in it for you?

• Comprehensive benefits package, including 401(k) with company match
• On the job training and development
• Generous paid time off programs
• Competitive compensation plan with bonus opportunities
• Great work environment
• Opportunities for advancement
• Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.