Leasing Consultant

Hills Properties; Cincinnati (OH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays & PTO

401(k) with company match

Parental Leave

Life Insurance & Short-Term Disability

Apartment Discount

Career Designation Opportunities

Exclusive discounts

Job summary

HILLS Properties seeks a Sales & Marketing Professional for Graphite Oakley in Cincinnati, OH. This hourly, full-time position offers weekday flexibility with some weekends.

You will champion the guest experience, manage social media and resident relations, and collaborate with a team to promote the Hills lifestyle. You will handle applications, leases, and event planning, while building partnerships with local businesses to enhance community living.

Qualifications

• At least 1 year in customer service, sales, or property management.
• Excellent people skills, friendly and helpful demeanor.
• Strong communication, verbal and written.
• Good computer skills and ability to navigate software.
• Attention to detail and organizational skills.

Responsibilities

• Advocate the Hills lifestyle through product and promotion.
• Create engaging social media content and drive online engagement.
• Maintain customer loyalty and professional communication.
• Build and nurture a prospect pipeline via personalized outreach.
• Use resident relations software to manage operations and processes.
• Contribute to a polished first impression through presentation and appearance.
• Assist with applications, leases and related processes.
• Plan and execute resident events to create memorable experiences.
• Develop partnerships with local businesses for cross-promotion.
• Represent Hills with a professional attitude among teammates, residents and vendors.

Skills

Customer service

Sales experience

Social media

Resident relations

Communication

Team collaboration

Tools

Property management software

Job description

HILLS Properties is seeking a self-motivated Sales & Marketing Professional to join the team at our luxury apartment community, Graphite Oakley, in Cincinnati, Ohio!

This hourly, full-time role provides week day flexibility with some weekends required. Perfect for individuals with excellent customer service talents and experience looking to advance their career!

Successful Leasing Consultants at HILLS Properties are fueled by the high-energy and united environment. In this role, you will collaborate with a team mentality; striving for excellence through innovation and accountability. You will champion HILLS standards of the customer experience through the prospect journey, social media content creation, and resident relations.

Your Day-To-Day:

• Advocating the HILLS lifestyle by showcasing expertise in product and promotion.
• Enhancing our digital community by generating engagement and utilizing trends on all social media platforms including Facebook, Instagram and Pinterest.
• Maintaining customer loyalty and brand reputation through consistent and professional communication.
• Building and nurturing a prospect pipeline through personalized communication.
• Utilizing various software platforms for resident relations and operations.
• Creating a stellar first impression through stunning product appearance, it’s all in the details.
• Understanding and responsibility for applications, leases and related processes.
• Planning memorable experiences by curating and executing unique resident events.
• Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
• Embracing HILLS mission, vision and values by demonstrating a professional and positive outlook with teammates, residents, vendors, and future residents.

You Will Make an Impact by:

• Going above and beyond for our residents - striving to uphold HILLS' high standards of the customer experience.
• Being dedicated to HILLS Mission, Vision and Values - exceeding goals and celebrating successes.
• Maintaining a positive relationship with your team, residents, vendors, and community
• Representing the HILLS brand through a sleek professional look.

What We Offer You:

At HILLS we’re committed to attracting, advancing and empowering the next generation of leaders in our industry. We offer a competitive salary and comprehensive benefits package, including:

• Exceptional and Affordable Medical, Dental, and Vision insurance options
• Company Paid Holidays and Paid Time-Off
• 401(k) with a Generous Company Match (100% Match on the First 5% of Salary Deferred) which is automatically 100% vested
• Paid Parental Leave (After 12 Months of Service)
• Company Paid Life Insurance and Short-Term Disability
• Apartment Discount at our Luxury Community
• Career Designation Opportunities
• Exclusive Discounts Through HILLS Vitality Partners
• Wellness Initiative Program – HILLS HERO: Helping Empower Real Opportunities
• Bonus Opportunity
• $50 Monthly Bring Your Own Device Allowance

Established in 1958 by Murray Guttman, HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio. Today, HILLS is celebrating 65 years of excellence and is excited to be a growing company within our industry. We recognize we would not be celebrating our achievements if it weren't for our talented and devoted teams!

EOE/DFW/EHO

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills and abilities, as well as physical work location within the state.

Requirements

• Candidates must have at least one year of experience in the customer service field, sales, or property management
• Must be great with people, maintaining a friendly and helpful demeanor both in person and on the phone
• Good computer skills and be able to navigate software
• Excellent communication skills – verbal and in writing
• Possess great attention to detail