Leasing Consultant

Arcan Capital; Brent (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in real estate is seeking a Leasing Consultant to enhance the resident experience and drive occupancy goals. This role involves engaging with prospective residents, guiding them through the leasing process, and ensuring a welcoming community atmosphere. The ideal candidate will possess strong interpersonal skills, a customer-first mindset, and thrive in a dynamic environment. With a commitment to fostering long-term relationships, this company offers a supportive culture and opportunities for professional growth. If you're passionate about customer service and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

401k matching program

Qualifications

• Strong interpersonal skills and a customer-first mindset are essential.
• Detail-oriented with strong organizational and time management skills.

Responsibilities

• Engage with prospective residents and provide property tours.
• Assist with leasing operations and ensure move-in readiness.
• Provide exceptional customer service and manage administrative tasks.

Skills

Customer service orientation

Excellent communication skills

Problem-solving skills

Interpersonal skills

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

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Leasing Consultant Job Description

Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Leasing Consultant, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals passionate about customer service, who excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Job Summary

As a Leasing Consultant, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You’ll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.

While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people.

Key Responsibilities

1. Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
2. Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
3. Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
4. Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
5. Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
6. Manage leasing-related administrative tasks, including maintaining accurate resident records.
7. Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
8. Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
9. Support community events and resident engagement initiatives to enhance the living experience.

Qualifications & Skills

• Customer service-oriented mindset with a passion for helping people.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
• Team player with a positive, professional attitude and a commitment to excellence.
• Willingness to work a flexible schedule, including weekends and holidays, as needed.

Education & Experience (Preferred but Not Required)

• Prior experience in customer service, leasing, hospitality, or administrative support.
• Ability to handle confidential information with professionalism and discretion.
• High school diploma or equivalent required.

Why Join Arcan Capital?

• Supportive and people-focused culture — We believe in fostering long-term relationships with our employees and residents.
• Opportunities for growth — We invest in our team members and offer career development opportunities.
• Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more!

If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!