Leasing Community Intern

Cardinal Group; Birmingham (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading property management company in Birmingham, AL is seeking a Leasing Community Intern. The role involves providing high-quality customer service, performing administrative tasks, and assisting with leasing operations to ensure high occupancy rates. Candidates must be enrolled in a degree program with GPA requirements and be willing to work evenings and weekends. The position offers valuable hands-on experience in property management.

Qualifications

• Must be enrolled in a degree program at an accredited college or university.
• Must maintain a minimum 2.5 cumulative GPA.
• Able to lift up to 40 lbs.

Responsibilities

• Deliver high-quality customer service to residents.
• Perform various administrative front-desk tasks.
• Greet prospective clients warmly and conduct tours.

Skills

Customer Service

Teamwork

Communication

Administrative Support

Education

High school diploma or equivalent

Minimum 6 credit hours in a degree program

Job description

Position: Leasing Community Intern (Temporary, Non-Exempt)

Compensation: Hourly Rate, plus Bonus eligibility

Summary:

As a Leasing Community Intern, you must deliver high‑quality customer service and dedication to our residents. You must possess teamwork skills and strive for 100% occupancy through retention of existing residents, leasing current availability, and pre‑leasing future availability.

Responsibilities

• Be an ambassador for customer service by consistently exceeding expectations to ensure Cardinal customers are satisfied.
• Perform administrative front‑desk tasks and duties.
• Participate in Cardinal Way of Leasing (CWoL) training as required.
• Utilize the Cardinal Way of Leasing by:
  • Warmly greeting prospective clients
  • Answering incoming leasing calls
  • Determining needs and preferences
  • Professionally presenting the community and apartment homes
  • Utilizing feature/benefit selling
  • Closing the sale
  • Following up
• Complete all lease applications and lease file paperwork.
• Pass third‑party leasing shops and become Cardinal Way of Leasing certified.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.
• “On‑call” responsibilities (lock‑outs, nightly rounds, etc.).
• Required to work evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
• Must have completed a minimum of one year at the enrolled accredited college or university.
• Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified annually; failure to maintain the minimum GPA may result in probation, suspension, or release from the Community Intern position.
• Must be a current or future leaseholder of the community.
• Must live on the designated community floor, per community guidelines, as assigned by the Community Manager.
• Able to lift up to 40 lbs.
• Must have a valid driver’s license.
• Available to be scheduled for approximately 20 hours per week.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Preferred Experience

• Assistant
• Administrative Assistant
• Leasing Consultant
• Leasing

Review Period

Community Interns will be required to re‑apply for the Community Intern position annually. Previous employment does not guarantee rehire; exceptions may be granted by a Portfolio Manager on an individual basis.

Work Environment

The work environment includes interior and exterior areas of the property and amenities, with exposure to various weather conditions. Reasonable accommodations may be made.

Physical Demands

Work requires use of hands, standing, walking, reaching, climbing, stooping, and squatting. Must be able to push, pull, lift, carry up to 40 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. Rare local travel may be required.

Equal‑Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.

Location:
S521A The Marshall on 5th
1300 5th Ave S
Birmingham, AL 35233, USA