Leasing Agent - Rook and Amelia at Angle Lake Apartments

B-T WASHINGTON; Tacoma (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance (100% employer paid)

Dental & Vision insurance (100% paid)

401(k) with employer match

Paid time off & holidays

Parental leave & family medical leave

Cell phone stipend

Job summary

Blanton Turner is seeking a Leasing Agent for Amelia at Angle Lake and Rook properties. You will engage with prospective residents, conduct tours, and drive leasing while delivering outstanding customer service and a polished brand image.

In this role you will market available units, coordinate lead tracking, and support resident relations across two sites in the Seatac and Tacoma area. A positive attitude and strong communication are essential.

Qualifications

• Experience in retail or sales environment preferred.
• Strong customer service and communication skills.
• Ability to multi-task and meet deadlines.

Responsibilities

• Drive new leases and renewals to meet leasing goals.
• Conduct property tours for prospective residents.
• Coordinate marketing efforts and track leads and surveys.
• Maintain positive resident relations and respond to inquiries.

Skills

Customer service

Sales experience

Marketing

Interpersonal skills

Tools

MS Office

SharePoint

Google Docs

Job description

Description

As a Leasing Agent at Rook and Amelia at Angle Lake Apartments, you will have an entry to a career in Property Management, and work for a company that offers excellent culture and outstanding benefits! You will be the face of our organization and have a chance to engage with prospective and current residents while utilizing and developing customer service and sales skills. You will engage in marketing, and be part of the operations of multi-million dollar assets. See more about these cool properties here:

• www.ameliaseatac.com
• www.rookapartments.com

Benefits/The Good Stuff

• Wage: $22-$24 per hour DOE; eligible for leasing and renewal bonuses
• Schedule: Tuesday through Saturday 9am to 6pm (3 days in Seatac (Amelia) and 2 days in Tacoma (Rook) or vice versa!)
• Hours per week: 40
• 100% Employer Paid Medical, Dental, and Vision for Employees
• Short and Long Term Disability
• Life Insurance
• Employer Matched 401(K)
• PTO Plan, and Holidays
• Generous parental leave and family medical leave
• $75 Monthly Cell Phone Stipend
• Free Parking
• Community involvement
• Happy hours and team events
• Professional development

At Blanton Turner, we believe great results begin with hiring the very best professionals. Recently recognized as one of the 'Best Places to Work' by the Puget Sound Business Journal, BT manages a vibrant portfolio of residential and commercial properties throughout the Pacific Northwest. We pride ourselves on being a team of “Fun People” who thrive on executing big ideas and creating remarkable experiences. What does it mean to be a Fun Person? It’s all about empowering individuals to change the game and bring their authentic selves to work. We also ensure our team members are well-supported with 100% employer-paid health premiums and an employer matched 401k program, allowing everyone to live their best lives. At Blanton Turner, you’ll find a community that values uniqueness, foster meaningful connections, and is committed to making work both enjoyable and impactful.

A Day in the Life

Marketing and Leasing

• Comply with all Fair Housing Laws and Landlord-Tenant Laws.
• Responsible for owning the customer experience to drive new leases, lease renewals, and overall resident, tenant, and prospect satisfaction.
• Responsible for projecting a positive image and experience to prospective residents and the public while leasing and conducting tours of properties.
• Assist with marketing efforts including providing implementation, sales data lead tracking, customer surveys, resident retention follow up and market surveys.
• Advertising for available units via Craigslist and other media
• Meeting leasing goals and tracking results.
• Drive promoting the properties’ social media channels.
• Assist in the implementation of a lease renewal strategy.
• Attend leasing, marketing, and management meetings as required.
• Strategic positioning of signage and collateral, including neighborhood outreach.
• Utilize leasing systems to streamline and organize processes.
• Complete the leasing process with clients which includes but is not limited to performing unit walk-throughs, evaluating credit/application outcomes, and completing all leasing documentation.

Resident Relations

• Establish and maintain positive relationships with residents and the community.
• Manage package system to ensure carriers and residents deliver and receive parcels safely and efficiently.
• Maintain professionalism in all interactions with staff, residents, tenants, and vendors.
• Identify and clarify the needs of a resident, tenant, or co-worker and respond to these needs quickly.
• Maintain regular communication with residents, coordinate resident events, and conduct resident satisfaction surveys.

Maintaining the Physical Asset

• Cleaning models, touching up vacant units, and spiffing apartments prior to move-in.
• Respond quickly and appropriately to emergencies.
• Keep your workspace, office, and leasing path tidy and organized.
• Educate yourself on proper safety and quality control measures in place.
• Understand available emergency resources in response to risk.

Administration

• Manage and maintain both physical and digital resident, vendor, and project files.
• Communicate effectively with residents, Blanton Turner employees, managers, and vendors (verbally and in writing).
• Update leasing software with new leads, tours, and pulling residents through the steps of the move-in process.
• Help track, prepare, and execute move-ins and move-outs.
• Work on special projects as needed.

Requirements

• Ability to multi-task and prioritize workload to meet deadlines.
• Previous experience working with a MFTE program a bonus!
• Computer literate; proficient with productivity software including MS Office, SharePoint and Google Docs.
• Detail oriented with strong organizational skills.
• Exceptional communication and interpersonal relationship skills.
• Experience working with the public in a retail or sales environment.
• Friendly with a good sense of humor.