Leasing Agent

STYL Residential; San Jose (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training and development

401k with match

Transit benefits

Medical coverage

Dependent care

Parking

PTO & holidays

Career advancement

Job summary

STYL Residential is seeking a Leasing Agent at Legacy Fountain Plaza in San Jose, CA. You will lead leasing activity, provide outstanding customer service, and act as a brand ambassador for our community.

The role involves managing tours, processing applications, and collaborating with marketing to drive occupancy—requiring strong communication, reliability, and a guest-first mindset. Weekend availability is often required.

Qualifications

• Experience in customer service or sales preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities with a friendly approach.

Responsibilities

• Oversee leasing process and provide exceptional tour experiences for prospective residents.
• Proactively follow up with current and prospective renters using a CRM database.
• Build and maintain relationships with prospects and residents to ensure retention.
• Contribute to the online reputation of the community.
• Partner with marketing to generate awareness via social media.
• Assist in planning resident engagement events.
• Ensure tours, apartments, and amenities meet company standards.
• Process applications and verify information.

Skills

Customer service

Sales

Communication

Negotiation

Time management

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Improve your life while changing our residents' life

See Career Opportunities

STYL Residential is a company where careers are made, and lives are changed. Our focus on improving the lives of the residents we serve and the colleagues we work alongside has fostered an environment of shared success and individual career advancement.

STYL Residential is looking for a Leasing Agent to apply outstanding customer service and sales skills at our community Legacy Fountain Plaza in San Jose, CA.

About Us

STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.

STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!

Job Summary

STYL Residential is looking for a hardworking individual who is looking to grow their career in property management with a fast-growing company. The Leasing Agent is responsible for leasing apartments to prospective residents, providing exceptional customer service and acting as a brand ambassador.

Essential Job Functions

• Oversee sales process and provide exceptional tour experience for prospective residents
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Contribute to positive online reputation of community
• Partner with marketing to generate awareness, interest and excitement via social media
• Assist in the planning and execution of resident engagement events
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Ensure all open and close procedures are followed to company standards
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Complete lease applications and assist with verification of application information
• Utilize customer service skills to professionally resolve issues
• Complete weekly leasing reports accurately and timely
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Accept rent payments, security deposits and other applicable fees
• Performs other job duties as required

Education and Experience

• Bachelor’s degree is preferred
• Prior customer service or sales experience is preferred
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

Who We Are Looking For

• Highly motivated, outgoing self-starter who is excited to join a growing company
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Available to work weekends and extended hours based on needs of the community
• Reliable and team oriented
• Positive attitude and willingness to learn
• Excellent negotiation and problem-solving skills
• Efficient time management and ability to prioritize multiple projects
• Strong interpersonal skills

What We Offer

We invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.

Equal Employment Opportunity

STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

At STYL Residential, we provide exceptional promotion opportunities and foster a thriving career path for all our employees. We believe in empowering our team members to reach their full potential and offer a range of training programs to support their professional growth. With a commitment to diversity and inclusion, we embrace the unique perspectives and talents that each individual brings to our organization. Whether you're starting your journey with us or seeking advancement, our comprehensive career development initiatives ensure that you have the tools and support to excel in your role.