Leasing Agent

Gchp; New Orleans (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Gchp is seeking a Leasing Agent to maximize occupancy by generating qualified traffic, conducting tours, and processing applications at the property. The role emphasizes strong customer service, marketing know-how, and adherence to Section 42 guidelines in tenant qualification.

Responsibilities include greeting residents, showing units, recording traffic, coordinating move-ins, and maintaining accurate lease records with attention to detail and integrity. Flexibility for weekends is required.

Qualifications

• High School Diploma or GED required.
• Minimum two years of tax credit experience as a leasing agent or similar.
• Experience with property management software such as OneSite.
• Strong marketing, sales and customer service skills.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Greet current and prospective residents enthusiastically.
• Conduct tours and determine prospect needs to close leases.
• Inspect vacant units and provide accurate community information.
• Process applications, fees, deposits, rents and other charges; update waitlist.
• Follow Section 42 guidelines for residency qualification.
• Explain lease documents and complete paperwork prior to move-in.
• Renew leases and complete re-certifications within 120 days.
• Perform other duties as assigned by the manager.

Skills

Sales abilities

Customer service

Problem solving

Team player

Attention to detail

Professionalism

Education

High School Diploma or GED

Tools

OneSite

Microsoft Office

Job description

POSITION TITLE: Leasing Agent

MANAGER: Property Manager

GENERAL DESCRIPTION: Principally responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention.

QUALIFICATIONS

Education: High School Diploma or GED Required

Experience

• Minimum two years of tax credit experience as a leasing agent or similar property management function

Abilities

• Working knowledge of Excel, Word, PowerPoint, and OneSite or similar property management software
• Excellent marketing techniques, sales abilities, strong customer service, and problem-solving are essential
• Energetic team player with high degree of professionalism and integrity, organizational skills, attention to detail with high degree of accuracy
• Ability to work flexible schedule, including weekends, to accommodate community needs

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Enthusiastically greet current and prospective residents
• Conduct unit and site tours, build rapport with residents and prospects, determining prospect needs with the goal of obtaining an application and closing the lease
• Inspect vacant unit to ensure product readiness, show model and vacant units, and provide accurate community information
• Conduct all leasing activities at the property, complete guest cards, record traffic, follow up with prospects, coordinate all move-ins, and update the waitlist accordingly
• Follow Section 42 guidelines in the qualification, screening, and acceptance of applicants for residency
• Accurately process and report receipt of application fees, security deposits, rents, and other fees
• Recommend programs and strategies to increase qualified traffic and closing ratios
• Complete market surveys to maintain product knowledge of competitors
• Work to achieve and exceed lease-up schedules
• Contact current residents in person and by written correspondence to renew leases and complete re-certifications within the 120-day period
• Prepare all lease-related paperwork in an accurate and timely manner. Explain lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in
• Perform other duties as assigned by the manager