Lease-up Assistant

Cascade Management; Tigard (OR); On-site; USD 22,454 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Life insurance

Job summary

Cascade Management in Tigard, Oregon, is looking for a Lease-up Assistant to support the Lease-up Specialist. Key responsibilities include managing the lease-up project, effective communication with potential tenants, and various outreach activities throughout Oregon and Washington. Candidates should have a high school diploma or GED and relevant customer service experience. The position offers a salary range of $16.30 to $20.00 per hour, with benefits including medical, dental, vision, and paid holidays.

Qualifications

• Experience with email, fax, and customer service.
• Valid Driver’s License and insurance are required.
• Ability to read and interpret documents.

Responsibilities

• Support the Lease-up Specialist with marketing activities.
• Manage and coordinate the lease-up project.
• Communicate effectively with potential tenants.

Skills

Customer service

Effective communication

Data entry

Travel readiness

Education

High School diploma or GED

Job description

About Us

Rate of Pay: $16.30-20.00

Schedule: Monday-Friday (8am-5pm)

Hours: 40

Location: Tigard, OR

Properties: Corporate

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. *

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Essential Functions and Responsibilities

The Lease-up Assistant supports the Lease-up Specialist and is responsible for answering phones, checking voicemails, following up with potential tenants by phone and/or email, and sending confirmations by fax to confirm potential tenants’ income, employment status, and assets.

1. Support the Lease-up Specialist with all marketing activities as it relates to the company and the properties managed by Cascade.
2. Responsible for managing and coordinating the lease-up project from beginning to end.
3. Perform various outreach activities throughout Oregon and Washington.
4. Communicate effectively with potential tenants.
5. Schedule and organize potential tenant meetings.
6. Manage effective communication through phone(s), email, and fax with applicants and other necessary contacts for lease-up purposes.
7. Manage calls and voicemails for up to 4 phone lines at once.
8. Maintain files and materials necessary for travel and meetings.
9. Maintains data entry and tracking information necessary for lease-up operations.
10. Regular and reliable attendance during scheduled hours.
11. Travel as required for in person classes and annual education conferences.
12. Perform other duties as assigned.

*Essential Functions

Qualifications and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

High School diploma or general education degree (GED) and experience with email, fax, and customer service; equivalent combination of education and experience.

Certifications, Licenses, and Registrations Valid Driver’s License and insurance is required.

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability Ability to problem solve, and deal with a variety of situations where only limited standardization exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.