Learning & Technology Adoption Specialist
TheCorporate
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Job summary
TheCorporate in Houston, TX is seeking a Learning & Technology Adoption Specialist to lead technology training, coaching, and user support for attorneys and professionals in a modern legal environment.
You will train on AI concepts and tools like Harvey, CoCounsel, Vincent, and Microsoft 365 apps, create practical learning resources, and partner with IT and practice teams to drive adoption and measurable outcomes.
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Legal Studies, Education, or related field, or equivalent experience.
- 2–4+ years in technology training, learning & development, technology adoption, or related role.
- Experience in legal, professional services, corporate, or similarly complex environment.
- Strong knowledge of Microsoft 365 and Microsoft Teams.
- Familiarity with document management systems and legal technology platforms.
- Excellent written, verbal, and interpersonal communication skills.
- Interest in generative AI, legal technology, and workplace tech.
- Experience with AI tools such as ChatGPT, Harvey, CoCounsel, Vincent, or similar.
Responsibilities
- Deliver foundational training on generative AI concepts, capabilities, limitations, and responsible use.
- Train attorneys and professionals on AI tools such as Harvey, CoCounsel, Vincent, and other legal tech platforms.
- Demonstrate practical AI use cases to improve productivity and workflows.
- Lead live training sessions, in-person and virtual.
- Customize training for different roles and workflows.
- Support organization-wide tech onboarding and major system upgrades.
- Create learning resources: guides, tip sheets, walkthroughs, videos.
Skills
Education
Tools
Job description
We are seeking a Learning & Technology Adoption Specialist to join our Learning and Technology Adoption team. This role will focus on delivering high-impact technology training, personalized coaching, and ongoing user support to help attorneys and business professionals work efficiently and confidently in a modern legal environment.
The ideal candidate is an excellent communicator with a passion for technology education and user adoption, along with a strong interest in emerging technologies, particularly generative AI and legal technology.
Experience with legal AI solutions such as Harvey, CoCounsel, Vincent, or similar platforms is highly desirable.
- Deliver foundational training on generative AI concepts, capabilities, limitations, and responsible use within the legal industry.
- Train attorneys and business professionals on AI tools such as Harvey, CoCounsel, Vincent, and other emerging legal technology platforms.
- Demonstrate practical AI use cases that improve productivity, research, drafting, analysis, and everyday workflows.
- Stay current with developments in generative AI and legal technology.
- Recommend new training opportunities and adoption strategies based on emerging technologies.
- Deliver engaging live training sessions, both in-person and virtually.
- Train users on Microsoft 365, Microsoft Teams, document management systems, communication platforms, and legal technology applications.
- Lead structured technology onboarding for new attorneys and business professionals.
- Customize training based on individual roles, workflows, and technology needs.
- Support organization-wide training initiatives associated with new technology implementations, software rollouts, and major system upgrades.
- Host in-person and virtual Technology Office Hours to provide one-on-one assistance.
- Provide personalized coaching, refresher training, and workflow-specific guidance.
- Help users adopt new technology with confidence and integrate tools into their daily work.
- Serve as a trusted technology advisor for professionals adopting generative AI and modern workplace platforms.
- Identify recurring user challenges and recommend training or process improvements.
- Create practical and user-friendly learning resources, including:
- Quick-reference guides
- Tip sheets
- Step-by-step walkthroughs
- Short instructional videos
- AI best-practice resources
- Maintain and enhance the firm's internal learning resource library.
- Develop training content focused on real-world business and legal workflows.
- Create materials that simplify complex technology concepts for users with varying levels of technical expertise.
- Monitor training participation, feedback, and user trends to identify knowledge gaps and emerging training needs.
- Collaborate with the Help Desk, Practice Innovation Center of Excellence, Regional Advisors, and other technology teams.
- Coordinate training activities to support broader technology adoption and innovation initiatives.
- Gather user feedback and communicate insights to internal product, technology, and engineering teams.
- Help measure the effectiveness of training programs and technology adoption initiatives.
- Bachelor’s degree in Information Systems, Computer Science, Legal Studies, Education, or a related field, or equivalent professional experience.
- 2–4+ years of experience in technology training, learning and development, technology adoption, technical support, or a related role.
- Experience working in a legal, professional services, corporate, or similarly complex environment.
- Strong knowledge of Microsoft 365 and Microsoft Teams.
- Familiarity with document management systems and legal technology platforms.
- Demonstrated ability to explain technology concepts clearly and in an approachable, confidence-building manner.
- Strong interest in generative AI, legal technology, and emerging workplace technologies.
- Working knowledge of AI tools such as ChatGPT, Harvey, CoCounsel, Vincent, or similar platforms.
- Excellent written, verbal, presentation, and interpersonal communication skills.
- Strong organizational skills with the ability to manage multiple training priorities across teams and offices.
- Ability to work effectively with attorneys, business professionals, technical teams, and leadership.
- Experience supporting legal AI or legal technology adoption.
- Familiarity with Westlaw Precision, Lexis+, CoCounsel, Harvey, or practice-specific AI/LLM applications.
- Experience with learning and content-development tools such as Articulate, Camtasia, Snagit, or Scribe.
- Background in adult learning, instructional design, technology coaching, or learning experience design.
- Experience developing technology adoption programs or firmwide training initiatives.
- Experience supporting AI enablement or digital transformation projects.
We are looking for a technology-focused learning professional who can bridge the gap between people, technology, and productivity. The successful candidate will be comfortable presenting to attorneys and business professionals, coaching users one-on-one, developing engaging learning content, and helping teams adopt emerging technologies.
If you are passionate about technology education, generative AI, legal technology, and user adoption, this is an excellent opportunity to make a significant impact within a global professional-services environment.
We offer a competitive compensation package and comprehensive benefits, along with opportunities for professional development in a collaborative and technology-driven environment.
Skills: technology adoption,technology,platforms,teams,learning,adoption,coaching,attorneys,training,legal technology
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