Learning & Talent Development Specialist Senior

PNC Financial Services Group, Inc.; Cleveland (OH); On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Maternity/Parental leave

Up to 11 paid holidays

Vacation time (15–25 days)

Job summary

PNC Financial Services Group, Inc. is seeking a Learning & Talent Development Specialist Senior, based in Cleveland, OH, to design, deliver and continuously improve learning programs for employees across the enterprise.

The role emphasizes in-person and virtual instruction, stakeholder collaboration, and alignment with HR strategies. The position supports innovation in learning, monitors program impact, and helps leaders develop effective talent development initiatives in a comprehensive

Qualifications

• University/college degree required; 2+ years of relevant professional experience.
• Bachelor's degree is required as indicated.

Responsibilities

• Design, develop and deliver learning and talent development programs for live audiences (in-person and virtual).
• Provide stand-up classroom instruction and monitor progress to evaluate program effectiveness.
• Develop strategic relationships with internal and external partners and foster growth mindset.

Skills

Live Instruction

Project Management

Training And Development

Managing Multiple Priorities

Problem Solving

Accuracy And Attention To Detail

Education

Bachelors (Required)

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Learning & Talent Development Specialist Senior within PNC's PNC University organization, you will be based in Cleveland, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Partners and supports key initiatives through various tasks, projects and assignments for an organization's learning and talent development programs. Supports various initiatives for learning and talent programs, processes and policies according to organizational human resources strategies and in support of achieving business outcomes. Designs, develops and delivers a variety of learning and talent development programs to live audiences both in-person and virtually. May provide stand-up classroom instruction in person and/or virtually to employees, managers and senior leaders across the enterprise. Provides on-going support to monitor progress and evaluate learning and talent development strategy effectiveness. Develops strategic relationships with both internal and external partners, collaborating effectively. Drives innovation by applying current trends, improving tools, and fostering a growth mindset.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

• Accuracy and Attention to Detail


• Business Acumen


• Live Instruction


• Managing Multiple Priorities


• Problem Solving


• Project Management


• Training And Development

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors (Required)

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $52,500.00 – $87,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/07/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)


• dental and vision options


• employee and spouse/child life insurance


• short and long-term disability protection


• 401(k) with PNC match


• pension and stock purchase plans


• dependent care reimbursement account


• back-up child/elder care


• adoption, surrogacy, and doula reimbursement


• educational assistance, including select programs fully paid


• a robust wellness program with financial incentives


• maternity and/or parental leave


• up to 11 paid holidays each year


• 9 occasional absence days each year, unless otherwise required by law


• between 15 to 25 vacation days each year, depending on career level


• and years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.