Learning & Talent Development Specialist

PNC Financial Services Group, Inc.; Cleveland (OH); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Pension and stock plans

Dependent care reimbursement

Educational assistance

Wellness program

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Learning & Talent Development Specialist to lead and coordinate learning projects and scheduling for Retail Learning.

Role involves leveraging analytics to forecast resource needs and optimize capacity planning, and collaborating with cross-functional partners to align learning initiatives with business priorities. The position is based in multiple locations including Pittsburgh, Cleveland, and other cities.

Qualifications

• University/college degree required with<1 year of experience or formal development program completion.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.
• Bachelor's degree in a related field is preferred.

Responsibilities

• Supports the development and delivery of learning and talent development programs using sound principles.
• Provides stakeholder consultation and delivery of resources, project management and measurement.
• Delivers learning and talent development programs to live audiences in-person and virtually.

Skills

Managing Priorities

Problem Solving

Project Management

T&D: Trends and Directions

Training And Development

Training Evaluation

Training Needs Analysis

Training Programs Management

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Learning & Talent Development Specialist within PNC's Human Resources organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Downers Grove, IL or Dallas, TX.

As a Learning & Talent Development Specialist, you will lead and coordinate learning projects and scheduling activities for Retail Learning, leveraging reporting and analytics to identify trends, forecast resource needs, and optimize capacity planning.

In this role, you will collaborate with cross-functional partners to drive efficient scheduling processes, support workforce readiness, and ensure learning initiatives are aligned with business priorities and operational goals.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Supports the development and delivery of learning and talent development programs using sound learning and talent development principles.

Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development.

Delivers a variety of learning and talent development programs to live audiences both in-person and virtually.

Provides stand-up classroom instruction.

Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes.

Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment.

Updates and analyzes program data to proactively make recommendations to management on areas of opportunity.

Provides reporting and data analysis of learning and talent development metrics across businesses.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

• Managing Multiple Priorities
• Problem Solving
• Project Management
• T&D: Trends and Directions
• Training And Development
• Training Evaluation
• Training Needs Analysis
• Training Programs Management

Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Pay Transparency

Base Salary: $41,250.00 - $75,625.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 08/06/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

Check out the top reasons to join PNC. PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.