Learning Support Center Coordinator (Student Services Professional III)

San Diego State University; United States; On-site; USD 61,826 - 88,085; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition fee waivers

Paid time off

Job summary

A prominent educational institution in the United States seeks a Learning Support Center Coordinator. This role focuses on managing academic support programs, supervising staff, and promoting student achievement. The ideal candidate has at least 3 years of experience in student services, with a strong commitment to diversity and equity in education. Competitive salary and comprehensive benefits package offered.

Qualifications

• 3 years of progressively responsible professional student services work experience required.
• Upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution.

Responsibilities

• Manage daily operations and supervise student staff.
• Design and implement academic support programs.
• Assess student needs and track participation and outcomes.

Skills

Knowledge of student development theory

Ability to support diverse student populations

Leadership and communication skills

Proficiency with student support systems

Education

Equivalent to graduation from a four-year college or university

Master's degree may substitute for one year of experience

Tools

EAB Navigate

Microsoft Office

Google Suite

Job description

Learning Support Center Coordinator (Student Services Professional III)

Join the San Diego State University team to support retention and academic success for students served by Educational Opportunity Programs, Outreach & Success (EOPOS) and other underrepresented student populations.

Position Summary

The Learning Support Center Coordinator leads and coordinates programs and services, oversees daily operations, manages academic support programs, supervises student staff, and partners with campus and community organizations to advance student achievement and equity.

Key Responsibilities

• Manage daily operations, supervise and train graduate assistants, student assistants, and instructional student assistants.
• Design, implement, and evaluate academic support programs, workshops, tutoring services, and degree completion and career readiness initiatives.
• Collaborate with campus partners such as the Writing Center, Math & Statistics Learning Center, and Student Affairs departments.
• Assess student needs, track participation and outcomes, and prepare reports to inform program development.
• Maintain Learning Support Center communications, including website updates, newsletters, and social media.
• Represent EOPOS and the Learning Support Center at campus events and student success initiatives.

Position Information

• Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.
• Exempt under FLSA; not eligible for overtime compensation.
• Standard SDSU work hours: Monday – Friday, 8:00 a.m. – 4:30 p.m., with variation based on operational needs.
• Work location: San Diego campus.

Education and Experience

Equivalent to graduation from a four‑year college or university in a related field, with or supplemented by upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution. A master’s degree may be substituted for one year of experience. Possession of three years of progressively responsible professional student services work experience is required.

Key Qualifications

• Knowledge of student development theory and academic support strategies that promote retention and persistence.
• Ability to apply learning theory, styles, and cultural or linguistic awareness in supporting diverse student populations.
• Demonstrated capacity to analyze complex situations, exercise sound judgment, and develop effective courses of action.
• Commitment to equity‑minded practices and inclusive learning environments.
• Strong leadership, collaboration, and communication skills, including cross‑cultural competency.
• Proficiency with student support systems (e.g., EAB Navigate) and Microsoft Office/Google Suite.

Compensation and Benefits

Salary is based on experience, education, and qualifications, within the department’s budget and equity guidelines. The CSU Classification Salary Range is $5,540 – $7,893 per month. SDSU offers a comprehensive benefits package including retirement, health coverage, paid time off, and tuition fee waivers.

Equal Opportunity and Excellence in Education and Employment

San Diego State University provides equal opportunity for all and is committed to a diverse, inclusive, and respectful campus environment. All university programs and activities are open to all regardless of race, sex, color, ethnicity, national origin, disability, and other protected characteristics. SDSU complies with federal, state, and CSU nondiscrimination policies.

Application Deadline

Apply by January 4, 2026. Applications submitted after this date will be reviewed on an as‑needed basis until the position is filled.