Learning Specialist

Serene Health; Sacramento (CA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Short & Long-Term Disability

Voluntary Accident, Critical Illness,,

Job summary

Optima Medical Management Group is seeking a Learning Specialist to design and deliver engaging, high-impact training across the organization. You will facilitate instructor-led, virtual, and blended programs, partnering with SMEs to align content with organizational goals.

You'll lead onboarding and required training (DHCS and health plan) and provide coaching, assessments, and performance support. Travel to other sites is required as needed.

Qualifications

• Bachelor's degree required; preferably in Education, Healthcare, Communications, Behavioral Health, or related field.
• Experience in training delivery, onboarding and workforce development.
• Valid California driver’s license and valid vehicle insurance required.
• Experience in healthcare, managed care, behavioral health, public health, or community-based services preferred.
• Familiarity with ECM, CS, BH preferred.
• Familiarity with Learning Management Systems (LMS) or training platforms preferred.

Responsibilities

• Deliver instructor-led, virtual, and hybrid learning programs across the organization.
• Deliver onboarding, DHCS and health plan required training for compliance, and ongoing recurring or refresher training.
• Create engaging learning environments that encourage participation, collaboration, and knowledge retention.
• Adapt facilitation techniques to accommodate diverse learning styles and audiences.
• Manage classroom dynamics and address participant questions effectively.
• Ensure a consistent and high-quality learner experience across all training programs.
• Assess learner understanding through observations, discussions, assessments, and activities.
• Provide coaching, feedback, and performance support to learners.
• Reinforce learning through follow-up sessions, and performance support resources.
• Assist with pilot programs and gather learner feedback for improvements.
• Support the rollout of new learning initiatives and organizational change programs.
• Ensure content is delivered consistently and in alignment with organizational standards.
• Ensure training materials, job aids, and resources are prepared and current.
• Identify learning gaps and recommend additional development opportunities.
• Partner with subject matter experts to ensure learning content remains accurate and relevant.
• Analyze learner feedback, training metrics, and performance outcomes.
• Support with Learning Management Systems (LMS) to administer and update courses.
• Gather learner feedback and recommend enhancements.
• Confirm scheduling, logistics, and coordination of training events.
• Assist in the development and revision of curricula, facilitator guides, job aids, eLearning modules, and competency assessments.
• Create and send post-training reports to department leadership to inform them of learner progress or concerns.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Organization

MS Office

Zoom/Teams

Multitasking

Education

Bachelor's degree

Tools

Learning Management System (LMS)

Job description

Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

Job Summary

The Learning Specialist is responsible for delivering engaging, high-impact learning experiences that build employee knowledge, skills, engagement, and performance. This role serves as a facilitator for instructor‑led, virtual, and blended learning programs while partnering with subject matter experts to ensure training effectively supports organizational objectives.

Key Responsibilities

• Lead the delivery of instructor‑led, virtual, and hybrid learning programs across the organization.
• Deliver onboarding, DHCS and health plan required training for compliance, and ongoing recurring or refresher training.
• Create engaging learning environments that encourage participation, collaboration, and knowledge retention.
• Adapt facilitation techniques to accommodate diverse learning styles and audiences.
• Manage classroom dynamics and address participant questions effectively.
• Ensure a consistent and high‑quality learner experience across all training programs.
• Assess learner understanding through observations, discussions, assessments, and activities.
• Provide coaching, feedback, and performance support to learners.
• Reinforce learning through follow‑up sessions, and performance support resources.
• Assist with pilot programs and gather learner feedback for improvements.
• Support the rollout of new learning initiatives and organizational change programs.
• Ensure content is delivered consistently and in alignment with organizational standards.
• Ensure training materials, job aids, and resources are prepared and current.
• Identify learning gaps and recommend additional development opportunities.
• Partner with subject matter experts to ensure learning content remains accurate and relevant.
• Analyze learner feedback, training metrics, and performance outcomes.
• Support with Learning Management Systems (LMS) to administer and update courses.
• Gather learner feedback and recommend enhancements.
• Confirm scheduling, logistics, and coordination of training events.
• Assist in the development and revision of curricula, facilitator guides, job aids, eLearning modules, and competency assessments.
• Create and send post‑training reports to department leadership to inform them of learner progress or concerns.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree required; preferably in Education, Healthcare, Communications, Behavioral Health, or a related field.
• Experience training delivery, onboarding and new hire support, education, or workforce development.
• Valid California driver’s license and valid vehicle insurance required.
• Experience in healthcare, managed care, behavioral health, public health, or community‑based services preferred.
• Familiarity with Enhanced Care Management (ECM), Community Supports (CS), Behavioral Health (BH) preferred.
• Familiarity with Learning Management Systems (LMS) or training platforms preferred.

Required Skills/Abilities:

• Strong verbal, written communication skills, and interpersonal skills with a collaborative, team‑oriented approach.
• Strong organizational and time management skills with attention to detail.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and virtual training tools (e.g., Zoom, Teams).
• Ability to manage multiple priorities and meet deadlines with minimal supervision.
• Ability to keep accurate training records and manage training logistics

Physical Requirements:

• Must be able to travel to other sites, including potential overnight stays.
• Mileage reimbursement for the use of your vehicle is at the IRS standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.

Pay range: $31 USD - $36 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

• Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
• Short & Long-Term Disability Benefits: Protection when you need it most.
• Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
• Flexible Spending Accounts: Manage your finances with flexibility.
• Employee Assistance Program (EAP): Support when life throws challenges your way.
• 401(K): Building your financial future with us. Effective after 1 year of employment.
• Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
• Paid Holidays: Quality time to enjoy celebrations.
• Employee Referral Program: Share the opportunities and reap the rewards.
• Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre‑Employment

Optima Medical Management Group is a drug‑free workplace. Employment is contingent upon a successful pre‑employment drug screening and background check.