Technology Trainer

Greenberg Traurig, LLP; Los Angeles (CA); Hybrid; USD 101,000 - 113,000; Full time

Job summary

A global law firm in Los Angeles is seeking a Learning Specialist to deliver technical training programs. This hybrid role requires a minimum of 5 years in a training environment and proficiency in delivering technology training. Responsibilities include onboarding new hires and developing training materials. Competitive salary range is $101,000 to $113,000 with comprehensive benefits.

Benefits

Access to training regarding necessary systems

Access to self-development programs

Discretionary bonus eligibility

Qualifications

• 5 years of experience in a training environment, preferably in a professional services organization.
• Legal industry experience is a plus.
• Certified Professional in Learning and Performance is a plus.

Responsibilities

• Delivers learning programs on core technical applications.
• Facilitates Global New Hire Onboarding.
• Designs and develops engaging programs and curricula.

Skills

Proven proficiency in delivering technology training programs

Strong technical and project management skills

Ability to establish credibility

Proficient in instructional design applications

Excellent verbal and written communication skills

Self-starter

Education

Bachelor's Degree in Technology, Education, or related field

Tools

MS Office 365

iManage or similar document management system

BigHand or similar document production tools

Job description

Overview

Join to apply for the Learning Specialist role at Greenberg Traurig, LLP. Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. This role is based in our Los Angeles office on a hybrid/remote/in-office basis. Regular in-office presence is required for day-to-day operations, team meetings, training opportunities, and relationship building. This role reports to the Manager of Digital, Operations and Technology.

This is a hybrid role requiring local in-office presence several times a week. Candidate should also be flexible to work overtime as needed.

Position Summary

As part of the Professional Development team, the Learning Specialist delivers technical learning programs on a variety of topics offered to GT attorneys and staff, including regular New Hire Onboarding. The Learning Specialist collaborates with instructional designers, subject matter experts, stakeholders, and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when conducting instructor-led programs.

Key Responsibilities

• Delivers learning programs for attorneys and staff on the firm’s core technical applications. Training delivery formats include in-person classroom, virtual training, and one-on-one instruction
• Regularly facilitates Global New Hire Onboarding for the North American offices
• Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; work with other learning team members to keep up with new features
• Serves as training lead where project management skills are required to coordinate efforts and resources within the Professional Development team as part of a larger project team
• Works with instructional designers to ensure firm-branded templates are used and deliverables are reviewed for quality assurance prior to implementation
• Builds relationships with stakeholders in the US offices to understand their business objectives and align training efforts
• Designs and develops engaging programs and curricula; defines objectives, outlines content and exercises, develops content, assessments and supporting materials
• Partners with regional HR professionals, business directors or operational department heads to conduct needs analysis and implement appropriate learning programs
• collaborates with software rollout teams by participating in pilot sessions, testing, reporting results, and collecting feedback
• Generates class rosters, reports, and attendance in GT’s Learning Management System; provides metrics as requested
• Stays up to date with industry trends and performs other related duties as required

Qualifications

Skills & Competencies:

• Proven proficiency in delivering technology training programs in-person and virtually
• Strong technical and project management skills
• Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications
• Proficient in instructional design applications
• Excellent verbal, written and interpersonal communication skills in English
• Self-starter who takes ownership of assigned projects and can work independently

Education & Prior Experience:

• 5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience a plus
• Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred
• Certified Professional in Learning and Performance a plus

Technology:

• Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar document management system, and BigHand or similar document production tools

We Offer

• A challenging position within a professional, globally recognized law firm and the chance to work in a highly experienced international environment
• Access to all training regarding the necessary systems used by Learning & Development
• Access to internal training programs and self-development programs

Compensation and Benefits

The Expected Pay Range For This Position Is $101,000 to $113,000 per year. Actual pay will be adjusted based on experience, location, and other factors. Full-time employees may be eligible for a discretionary bonus, comprehensive benefits, and a range of voluntary programs and commuter options where available.

Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, we will consider qualified applicants with arrest or conviction records for employment. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and non-discrimination.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Law Practice