Learning Pharmacist, Nonsterile Compounding

Femtech Insider Ltd.; New Albany (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary & equity

Unlimited PTO

Health benefits

ESPP

401k with company match

Offsite team retreats

Job summary

Hims & Hers is seeking a Pharmacy Training Manager to design, deliver, and continually improve clinical training for pharmacists and technicians across our network. You will lead onboarding, competency checks, and SOP alignment while ensuring regulatory compliance and GDP documentation.

You will partner with Pharmacy Leadership, the Learning team, and cross-functional partners to identify training needs, develop targeted solutions, and drive patient safety and quality in care delivery.

Qualifications

• PharmD or BPharm degree from an accredited institution.
• Active pharmacist license in good standing.
• 3+ years of pharmacist experience in operations, mail-order, telehealth or compounding environments.
• Experience in training, teaching, precepting, or clinical education in a pharmacy setting.
• Strong understanding of federal and state pharmacy regulations including FDA and USP standards.
• Experience developing training programs, SOPs, and competency assessments for pharmacy personnel.
• Demonstrated ability to collaborate with Quality Assurance and Compliance on CAPA, deviation management, and audit preparation.
• Strong documentation skills with familiarity with GDP.
• Excellent facilitation and communication skills with the ability to build rapport with learners at all levels.
• Flexibility to travel between sites to support network operations.
• Strong knowledge of USP <797>, <795>, and <800> standards and cGMP regulations as they relate to training and compliance.

Responsibilities

• Develop and improve clinical training programs for pharmacists and technicians.
• Lead onboarding including competency-based checks, hands-on skill verification, and 30/60/90 day progress reviews.
• Maintain floor presence to identify training gaps and support staff.
• Conduct in-process observations and audit-ready spot checks for SOP and regulatory adherence.
• Partner with QA and Compliance to review CAPA and deliver remediation.
• Contribute to SOPs and competency assessments ensuring current procedures and regulatory requirements.
• Own Pharmacy Technician Training Program compliance across sites.
• Support regulatory inspections with training documentation and evidence of compliance.
• Monitor licensure and continuing education requirements and escalate gaps.
• Document all training activities per GDP and regulatory standards.
• Collaborate with Pharmacy Leadership and Learning teams to identify training needs and develop targeted solutions.
• Participate in pharmacist interviews and support operational needs.

Skills

Training delivery

Precepting / clinical education

Facilitation

Regulatory knowledge (FDA/USP)

Documentation (GDP)

LMS platforms

Communication

Attention to detail

Travel between sites

Collaboration with QA/Compliance

Education

PharmD or BPharm degree

Tools

LMS platforms

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

You Will

• Develop, deliver, and continuously improve clinical training programs for pharmacists and pharmacy technicians across assigned operational areas.
• Lead new pharmacist onboarding including competency-based check-ins, hands-on skill verification, and 30/60/90 day progress reviews.
• Maintain floor presence across assigned departments to identify training gaps, monitor compliance, and support pharmacy staff.
• Conduct in-process observations and audit-ready spot checks to ensure ongoing adherence to SOPs and regulatory standards.
• Partner with Quality Assurance and Compliance to review CAPA entries, identify training-related root causes, and deliver targeted remediation.
• Contribute to the development and review of SOPs and competency assessments, ensuring training content reflects current procedures and regulatory requirements.
• Own Pharmacy Technician Training Program compliance in alignment with applicable state regulatory requirements.
• Support regulatory inspections and audits by preparing training documentation and providing evidence of compliance.
• Monitor pharmacist licensure, certifications, and continuing education requirements across supported sites, escalating gaps as needed.
• Document all training activities in compliance with regulatory requirements and Good Documentation Practices (GDP).
• Collaborate with Pharmacy Leadership, the Learning team, and cross‑functional partners to identify training needs and develop targeted solutions.
• Participate in the pharmacist interview process and support operational and pharmacy needs as required.

You Have

• Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (BPharm) degree from an accredited institution.
• Active pharmacist license in good standing.
• 3+ years of experience as a practicing pharmacist, preferably in pharmacy operations, mail-order, telehealth, or compounding environments.
• Experience in training, teaching, precepting, or clinical education in a pharmacy setting.
• Strong understanding of federal and state pharmacy regulations including FDA and USP standards.
• Experience developing training programs, SOPs, and competency assessments for pharmacy personnel.
• Demonstrated ability to collaborate with Quality Assurance and Compliance on CAPA, deviation management, and audit preparation.
• Strong documentation skills with familiarity with Good Documentation Practices (GDP).
• Excellent facilitation and communication skills with the ability to build rapport with learners at all levels.
• Exceptional attention to detail with a focus on accuracy, quality, and patient safety.
• Experience with LMS platforms for training assignment, tracking, and reporting.
• Flexibility to work day or night shifts and travel between sites as needed to support network pharmacy operations.
• Strong knowledge of USP <797>, <795>, and <800> standards and cGMP regulations as they relate to training and compliance.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.