Learning Management System (LMS) Administrator

Team Carney; Glynco (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Team Carney is seeking an experienced Learning Management System (LMS) Administrator to direct enterprise platform operations for LearnUSMS (SAP SuccessFactors) at FLETC in Glynco, GA. You will manage learner records, catalogs, offerings, and curriculum tracks, ensuring zero-defect content delivery and robust reporting.

This on-site role requires five years of LMS experience and hands-on SAP SuccessFactors expertise to support USMS training objectives.

Qualifications

• Five years of enterprise LMS administration experience.
• Hands-on SAP SuccessFactors LMS experience including configuration and reporting.
• Experience validating SCORM packages and conformance on enterprise platforms.

Responsibilities

• Administer and optimize LearnUSMS on SAP SuccessFactors to meet USMS needs.
• Test, stage, and deploy online modules; validate SCORM, bookmarks, and data reporting.
• Configure, schedule, and track training items, ILT/webinars, curricula, assessments, surveys, and evaluations.
• Manage user profiles, competencies, skill gaps, and recertification deadlines.
• Perform system audits to identify data anomalies and enrollment/content errors.
• Generate dashboards and reports on throughput, IDPs, and training progression.
• Audit utilization with the Distance Learning Branch Chief and adjust configurations.
• Maintain version control, course catalogs, user guides, SOPs, and DB docs.

Skills

LMS Administration

SCORM testing

Tools

SAP SuccessFactors

Job description

Position Title: Learning Management System (LMS) Administrator
Location: Glynco, GA (Federal Law Enforcement Training Center - FLETC)
Work Modality: 100% On-Site
Security Clearance:Must be able to obtain Public Trust clearance

About Team Carney

Carney delivers high-reliability instructional design, learning architecture, and performance support solutions for elite federal, civilian, and law enforcement training academies. We empower government agencies to accelerate competency development, optimize workforce performance, and achieve mission success through compliant, innovative, and human-centered learning solutions.

Position Overview

Team Carney is seeking an experienced, analytical Learning Management System (LMS) Administrator to direct enterprise platform operations for the United States Marshals Service (USMS) Training Division, Distance Learning Branch at FLETC in Glynco, GA. In this critical role, you will administer and optimize LearnUSMS (powered by SAP SuccessFactors), managing enterprise learner records, course catalogs, scheduled offerings, and automated curriculum tracks. You will serve as the technical authority ensuring all online content, SCORM packages, and tracking mechanisms operate with zero defects across the agency.

Essential Duties & Responsibilities

• Administer, maintain, and optimize all aspects of the LearnUSMS enterprise platform (SAP SuccessFactors), aligning LMS capabilities with USMS operational and administrative training objectives.

• Conduct course testing, staging, and deployment of online modules; perform runtime testing to validate SCORM compliance, bookmarking, and data reporting prior to production release.

• Configure, schedule, and track training items, scheduled offerings (ILT and synchronous webinars), learner curricula, assessments, surveys, and evaluation data.

• Manage user profiles, competencies, skill gap tracking, and automated recurring recertification/qualification deadlines across USMS divisions.

• Perform regular system audits to identify, troubleshoot, and resolve data anomalies, enrollment discrepancies, or content delivery errors.

• Build, generate, and deliver standard and custom reporting dashboards to track agency throughput, individual development plans (IDPs), and merit promotion training progression.

• Partner with the Distance Learning Branch Chief to audit system utilization and recommend configurations to ensure full exploitation of LMS feature sets.

• Maintain version control, course catalog architectures, user guides, standard operating procedures, and database documentation.
  

Required Minimum Qualifications

• LMS Administration Experience: Minimum of five (5) years of comprehensive experience administering and managing enterprise Learning Management Systems.

• SAP SuccessFactors Expertise: Minimum of one (1) of hands-on experience specifically administering an LMS built on the SAP / SuccessFactors platform (including configuring items, scheduled offerings, user records, and custom report generation).

• SCORM Conformance Testing: Proven experience performing runtime testing and troubleshooting SCORM-compliant courseware packages on enterprise platforms.
  

Preferred Qualifications

• Direct prior experience administering LearnUSMS or other Department of Justice (DOJ) / Law Enforcement SAP SuccessFactors instances.

• Advanced experience building custom SQL/BIRT reports or analytics dashboards within SAP SuccessFactors.

• Familiarity with federal training records management guidelines and OPM electronic training record standards.