Learning Implementation Senior Associate

Grant Thornton (US); Charlotte (NC); Hybrid; USD 76,000 - 100,000; Full time

Job summary

Grant Thornton is seeking a Learning Implementation Senior Associate to support Program and Project Managers, Instructional Designers and Business Learning Leaders responsible for delivering training across all learning channels, including large conferences.

The role includes end-to-end planning, project management, LMS oversight, and cross-team collaboration to ensure on-time, on-budget delivery and measurable business impact. Some travel is required.

Qualifications

• Bachelor's degree required; four years of progressive experience in a professional services environment preferred.
• Experience managing leadership development programs or projects and familiarity with adult learning theory and learning technologies.
• Ability to run meetings and manage multiple programs across client segments.

Responsibilities

• Assist and, at times, manage learning implementation initiatives across instructor-led, virtual and self-paced channels.
• Create and execute annual program plans to achieve learning outcomes.
• Manage core project activities including contracts, scope, budget, risk, and quality management.

Skills

Meeting facilitation

Communication skills

Project portfolio management

Stakeholder engagement

LMS management

Education

Bachelor's degree

Tools

Smartsheet

MS Office (Word, Excel, PowerPoint)

AI tools (Copilot/Claude)

Job description

Job Description

Grant Thornton is seeking a Learning Implementation Senior Associate to join the team. Approved office locations can be found below.

The Learning Effectiveness(LE) Learning Implementation Sr. Associate will support Program and Project Managers, Instructional Designers and Business Learning Leaders responsible for execution of training across all learning channels. At times, the Learning Implementation Sr. Associate PM will own end-to-end planning and execution of ongoing activities depending on scope and complexity. For more complex programs, they work closely with Program and Project Managers on executing project plans and all contract, scope and budget management activities. In addition to day-to-day execution of learning, the Learning Implementation Sr. Associate PM will proactively identify issues and co-develop or refine solutions. This role is a catalyst for assuring operational efficiency, helping the program clearly demonstrate business impact, while building confidence with colleagues, stakeholders and other internal clients. This role is an implementation expert for all learning delivery channels- inclusive of Grant Thornton’s largest conferences (face to face or virtual).

Core Responsibilities

• Assist and at times manage learning implementation initiatives across different learning channels - instructor led, virtual and self-paced – while collaborating with global teams and learners across multiple time zones.
• Create, own, execute, and implement annual program plans to achieve and deliver effective learning outcomes.
• Work closely on executing all core project management activities, including contract management / scope management / budget creation and management / risk management / quality management.
• Oversee program implementation activities including all process management for program activity scheduling, activity setup, monitoring, feedback gathering, LMS management, communications and reporting.
• Exceed client expectations, drive accountability, support development through implementation of solutions (learning and non-learning) in all modalities, on time and on budget.
• Build, maintain, and utilize networks of relationships to manage and effectively utilize resources (internal and external), project workflow, quality work product and budget.
• Understand and utilize key industry, business and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported.
• Work collaboratively to provide practical and targeted information/reporting to key stakeholders in a timely manner.
• Demonstrate transparency, build things once and share them, seek advice, feedback, openly and proactively share feedback with others in the moment and across time.
• Lend support to Instructional Design team to ensure that all CPE worthy learning solutions comply with NASBA, PCAOB and other governing and regulatory body requirements.
• Work directly with vendors to translate program needs into executable plans and deliverables
• Anticipate, identify and communicate identified issues quickly, providing guidance and recommendations to project team leaders (Program and Project Managers).
• Provide guidance, coaching and instruction to LE Virtual Learning Implementation associates for execution of implementation related tasks across larger, more complex initiatives.
• Build relationships with experienced Managers, Directors, SMEs and Business Sponsors/ stakeholders.
• Travel on occasion to support the implementation of in-person learning programs and conferences on-site.
• Other duties as assigned.

The Ideal Candidate Will Possess

• Bachelor's degree and a minimum of four years of proven success in progressive roles, ideally in a matrixed environment within a professional services industry
• Knowledge of how professional service firms and their various business segments work, how they make a profit and what makes them successful
• Experience managing leadership development related programs or projects and familiarity with adult learning theory, learning methodologies, technologies and the use of social media to produce behavior change and performance results
• Ability to run meetings (status, design, info-gathering, close-out) and manage a portfolio of programs in one or more client business segments
• A reputation for integrity, judgment, responsiveness, strong attention to detail and common sense
• Strong verbal, written communication and presentation skills
• Proficiency in standard office tools included in the MS Office suite – specifically MS Copilot/Claude and other AI LLMs and agents, Word, Excel and PowerPoint
• Experience with Smartsheet for project management a plus
• Ability to travel on occasion (20%)

The base salary range for this position is between $76,000 and $100,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About The Team

• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

Benefits

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

• Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
• Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy‑related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [e-mail].

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.