Learning & Development Manager

The NRP Group LLC; Cleveland (OH); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Commission & bonus

Paid vacation & sick leave

11 paid holidays

Maternity & parental leave

401(k) Match

Insurance benefits

Training and growth opportunities

Job summary

The NRP Group LLC is seeking a Learning & Development Manager to build and lead talent development programs across leadership and core competencies. You will partner with senior leadership and HR to design, deliver, and measure impactful development initiatives that drive organizational growth.

In this fast-paced role, you will oversee onboarding for new leaders, design blended learning experiences, and coach leaders to improve performance.

Qualifications

• Bachelor’s degree in HR, OD, education, business, or related field.
• Master’s degree preferred.
• Minimum 7 years of progressive experience in learning and development and leadership.
• Proficiency with e-learning tools (Articulate, Captivate, Rise) and an LMS.
• Strong facilitation, coaching, and presentation skills.
• Excellent stakeholder management and project leadership ability.

Responsibilities

• Strategic partnership with leaders to align L&D with business priorities.
• Design, develop, and deliver leadership, management, and competency programs.
• Lead onboarding for new leaders and go-to development coaching.
• Develop leadership programs and oversee talent development initiatives.
• Coaching, assessments, and development plan progress tracking.
• Measure impact and continuously improve programs.

Skills

Coaching

Facilitation

Communication

Leadership development

Organizational development

Instructional design

Stakeholder management

Project management

Education

Bachelor’s degree in HR/OD/education/business

Master’s degree preferred

Tools

Articulate

Captivate

Rise

LMS

MS Office

Virtual platforms

Job description

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long‑term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full‑service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.

Position Summary

Learning & Development Manager

Partnering with the Senior Director of Learning and Talent Management, the Learning & Development Manager is accountable for enrichment and cohort programs that support the growth and development of talent at all levels within NRP. This individual will be responsible for developing and implementing learning and development programs that align with NRP’s key business strategies and initiatives.

Scope of programs includes leadership, management, and core competency development, with the flexibility to design and lead new programs as organizational needs evolve.

The successful candidate will be creative and ready to perform in a fast‑paced environment, committed to continuous learning, an innovative and critical thinker, comfortable with ambiguity, and will see this as an opportunity to collaborate and build programs that will have a significant impact on the company.

This role is also responsible for the supervision and development of team members who design, deliver, and continuously improve these programs.

Essential Functions

Reasonable Accommodation Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Strategic Partnership and Needs Assessment

• Partners with the Senior Director of Learning and Talent Management and consults with leaders and HR partners across NRP to understand and align learning and development strategies to strategic business priorities.
• Conducts needs assessments, leveraging stakeholder interviews, performance data, and skills gap analyses to recommend, develop, and implement appropriate learning and development solutions.
• Stays current on learning trends, technology, and best practices in leadership and talent development to bring innovative solutions to NRP.

Program Design and Delivery

• Using proven instructional design methodology and adult learning principles, researches, designs, develops, and delivers complete learning solutions on a variety of topics including role‑based, professional development, management, and leadership content.
• Uses delivery mediums that match both the subject matter and learning objectives. Solutions include, but are not limited to, programs, curriculum, instructor‑led sessions, virtual instructor‑led sessions, e‑learning/on‑demand, job aids, videos, and other training and learning resources.
• Utilizes e‑learning/on‑demand authoring tools to create engaging, interactive asynchronous learning programs.
• Applies blended learning approaches to maximize learner engagement, retention, and application on the job.

Onboarding and New Leader Assimilation

• Conducts onboarding activities to enhance the new hire experience, beginning with day one through their first 90 days.
• Conducts new leader onboarding activities for newly hired and newly promoted people managers across NRP, including coaching, assessments, and new leader assimilation programs.
• Partners with hiring managers and HR Business Partners to ensure new leaders achieve time‑to‑effectiveness milestones during their critical first months in role.

Leadership Development and Cohort Programs

• Develops and executes effective leadership programming for emerging and mid‑level leaders that supports the organization’s strategic objectives and strengthens NRP’s leadership pipeline.
• Provides oversight and guidance for Property Management enrichment programming for talent at all levels within NRP.
• Designs and leads additional enrichment, cohort, and talent development programs as new needs are identified, including programs that do not yet exist but may be required to support evolving business priorities.

Coaching and Assessments

• Uses a variety of assessment tools to help leaders build self‑awareness and improve effectiveness; administers assessments and debriefs assessment results. (Assessment tools may include 360s, EQ, Hogan, and similar instruments.)
• Assists leaders in building development plans and coaches to execution as needed.
• Develops, documents, and tracks progress made on individual development plans, providing coaching for individuals and leaders to improve or enhance skills.

Measurement and Continuous Improvement

• Evaluates and measures the impact of learning and coaching engagements using appropriate evaluation frameworks to capture learner reaction, capability or knowledge gained, behavior change, and business impact.
• Tracks and reports on key learning and development metrics, including program completion rates, learner satisfaction, time‑to‑effectiveness for new leaders, internal mobility/promotion rates among program participants, and retention of high‑potential talent.
• Uses data and feedback to refine, scale, or replace programs as appropriate, and recommends additional developmental solutions to improve performance deficiencies or enhance performance.

Team Leadership

• Directly supervises L&D team members, including setting goals and expectations, providing regular coaching and performance feedback, and supporting employee professional development.
• Provides support on other learning, leadership development, talent management, and organizational development initiatives, processes, and projects as needed.
• Other duties as assigned.

Skills & Abilities

Education: Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or a related field required; Master’s degree preferred.

Experience: Minimum 7 years of progressive experience in learning and development, leadership development, organizational development, or a related field; demonstrated experience designing and delivering leadership and management development programs; prior people leadership experience preferred.

Technical Skills: Proficiency in instructional design methodology and adult learning principles; hands‑on experience with e‑learning authoring tools (e.g., Articulate, Captivate, Rise) and Learning Management Systems; strong skills in Microsoft Office Suite; comfort with virtual learning platforms and collaboration tools.

Certifications: Coaching certification (e.g., ATD) and/or assessment certifications (e.g., Hogan, EQ‑i, 360 instruments) preferred.

Driver’s License Required: Yes.

Other Requirements: Strong facilitation, presentation, written, and verbal communication skills; demonstrated ability to coach and develop leaders at multiple levels; ability to manage multiple programs and priorities simultaneously; strong consultative, business acumen, and stakeholder management skills; comfort with ambiguity and a learner’s mindset.

This position offers a salary range of $100,000 to $125,000 annually, though compensation will be commensurate with the selected candidate's experience and qualifications.

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.