Learning Delivery Specialist RN

Healthfirst, Inc.; New York, Northern (NY, KY); Hybrid; USD 83,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Incentive programs

Life insurance

401k contributions

Job summary

Healthfirst, Inc. is seeking a Learning Delivery Specialist (Clinical RN) to lead and support the design, development, and delivery of learning content across enterprise initiatives. The role partners with business SMEs and the instructional design team to ensure solutions meet needs and standards.

The position requires facilitating classroom and virtual events, updating content, and driving continuous improvement in learning processes while traveling up to 50% for onsite delivery.

Qualifications

• Associate degree in nursing or social work is required.
• Previous experience as a trainer with SOP-based and multi-system instruction.

Responsibilities

• Facilitate and deliver learning events for enterprise-wide audiences.
• Serve as SME in design and development of learning content with business leaders.
• Maintain and update learning materials to meet criteria.
• Partner with internal teams to create and execute training plans.
• Collaborate across units to support change initiatives and drive training impact.
• Identify mitigation strategies for delivery challenges with business owners.
• Manage learning environments and assess knowledge transfer and application.
• Handle logistics and communications to ensure successful delivery.
• Stay current on unit policies and procedures.
• Leverage systems to deliver learning, record data, and generate reports.
• Contribute to continuous improvement of learning processes and evaluations.
• Lead meaningful change and process improvement.
• Create process documentation as SME.
• Additional responsibilities as assigned.

Skills

RN

LCSW

LMSW

LMFT

LMHC

LPC

Licensed psychologist

Experience as trainer

MS Office

Education

Associate’s degree in nursing or social work

Bachelor’s degree in nursing or social work

Master’s degree in Education or related field

Tools

LMS

MS Office

Job description

TheLearning Delivery Specialist (Clinical RN) will act as an ambassador in fostering the HF culture and supporting the implementation and delivery of content relevant to enterprise initiatives, business units and strategy. This individual will lead and support learning projects and will be responsible for researching, designing, developing, updating, and facilitating classroom and virtual delivery learning events, while partnering with subject matter experts from the business to do so.

Duties & Responsibilities:

• Facilitate and deliver learning events to support the enterprise encompassing all business units.
• Serve as subject matter expert (SME) in the design and development of learning content partnering with business leaders and the instructional design group.
• Assist with maintaining and updating all learning content materials, ensuring they meet state, federal or organizational criteria.
• Partner and consult with internal organizations to create and execute training plans
• Collaborate and communicate with numerous business units across the enterprise to support and help drive change initiatives across the organization.
• Anticipate training development or delivery challenges and work with business owners to identify mitigation strategies.
• Manage learning environment to assess, evaluate and communicate learner content/knowledge transfer and skills application.
• Complete any learning event logistics tasks and communications to ensure successful delivery and implementation of content
• Stay current on assigned business unit policies and procedures
• Utilize all systems and technology to deliver learning, record any data points and produce reports as needed associated with the execution and sustainability for each learning event.
• Contribute to the overall success of the Learning organization by identifying ways to continuously improve the learning process and create leaner evaluations that are used to influence current and future offerings.
• Lead meaningful change and process effectiveness through continuous focus and improvement.
• Act as a subject matter expert for process document creation.
• Additional responsibilities as assigned.

Minimum Qualifications:

• Associate’s degree from an accredited institution preferably in nursing or social work
• RN, LCSW, LMSW, LMFT, LMHC, LPC, or licensed psychologist (any state)
• Previous work experience as a trainer with emphasis on standard operating procedure based, business process outsourcing and multiple technology systems instruction.
• Extensive experience facilitating learning and delivering presentations required
• Ability to communicate with audiences at varying levels
• Ability to manage cross-functional projects and deliver on identified milestones, communicating with key stakeholders, and measuring success while acknowledging areas of improvement.
• Expertise/willingness to learn latest trends within learning delivery, adult learning principles, organizational development, and related areas.
• Proficient with Microsoft Office software applications (i.e., Word, PowerPoint, Excel, Outlook)
• Flexibility to travel out of state to company office locations, vendor sites and other work locations for onsite delivery 25 - 50% of job requirement.

Preferred Qualifications:

• Bachelor’s degree in nursing or social work preferred with previous work experience in education, and/or a focus in Healthcare Administration, Learning and Development or relatable field.
• Master’s degree in education and an understanding of Adult Learning Theory applications to enhance the technical assistance and education of care management and care coordination activities.
• Ability to assess educational needs and design and develop responsible curricula.
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Prior experience in Training or Healthcare/Health Plan environment.
• Prior experience with Learning Management Systems (LMS)
• Facilitation certifications with accredited associations or organizations

License/Certification:

May need to obtain Medicare and NYSOH certification.

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $83,100 - $120,360

All Other Locations (within approved locations): $73,400 - $109,225

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights