Learning Coordinator, Professional Development, U.S. Commercial Bank

BMO Harris Bank; Chicago (IL); On-site; USD 45,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a Professional Development Program Coordinator to support the U.S. Commercial Bank's learning initiatives.

You will manage scheduling, communications, participant tracking, and reporting across multiple programs. Collaborate with subject matter experts and stakeholders to deliver training, onboarding, and development events; drive continuous improvement while meeting deadlines and quality standards.

Qualifications

• 2-3 years of relevant experience and post-secondary degree in related field or equivalent
• Experience supporting teams and program management
• Attention to detail with a focus on execution
• Banking experience preferred
• Verbal & written communication skills
• Collaboration & teamwork
• Analytical and problem solving skills
• Influence skills

Responsibilities

• Serves as the primary coordinator for Professional Development learning programs across the U.S. Commercial Bank.
• Coordinates end-to-end program administration including scheduling, registration management, communications, roster tracking, reporting, and learning system updates.
• Provides day-to-day project coordination and operational support for learning initiatives across multiple concurrent programs.
• Supports the execution of learning strategies that align with business priorities and talent development goals.
• Partners with SMEs, facilitators, leaders, and stakeholders to support delivery and continuous improvement of learning experiences.
• Tracks learning participation, completions, feedback, and outcomes to drive improvements.

Skills

Team support

Program management

Attention to detail

Verbal communication

Written communication

Collaboration

Analytical thinking

Influence skills

Banking experience

Education

Post-secondary degree

Job description

Application Deadline: 08/23/2026

Address: 320 S Canal Street

Job Family Group: Human Resources

Supports business needs and delivers effective learning and development programs for BMO's U.S. Commercial Bank Professional Development team. Coordinates, tracks, maintains, and actively manages designated learning and career development programs, performing periodic reviews, analyzing outcomes, and providing operational insights. Ensures the effective and efficient execution of all program components, including scheduling, logistics, communications, participant management, and reporting.

Key Accountabilities

• Serves as the primary coordinator for Professional Development learning programs, including credit training, sales training, professional skills development, career readiness initiatives, onboarding programs, and special learning events across the U.S. Commercial Bank.
• Coordinates end-to-end program administration, including scheduling, registration management, communications, roster tracking, reporting, learning system updates, and participant support.
• Provides day-to-day project coordination and operational support for learning and development initiatives, ensuring timelines, milestones, and deliverables are successfully executed across multiple concurrent programs.
• Supports the execution of learning strategies that align with U.S. Commercial Bank business priorities and BMO's overall talent and skills development goals.
• Partners with subject matter experts, facilitators, leaders, and business stakeholders to support the delivery and continuous improvement of learning experiences.
• Tracks learning participation, completions, feedback, and program outcomes, providing insights and recommendations to improve learner experience and program effectiveness.
• Supports the execution of instructor-led training sessions, virtual learning programs, leadership events, networking opportunities, and employee development workshops.
• Maintains learning calendars, program documentation, participant records, resource libraries, and program materials to ensure accuracy and consistency.
• Assists in developing and distributing communications, marketing materials, participant guides, surveys, and event-related content to promote learning opportunities and drive engagement.
• Coordinates logistics for learning events, including venue management, technology setup, facilitator support, materials preparation, and participant experience.
• Supports the management of external learning vendors and partners, including scheduling, communications, invoicing, and operational coordination.
• Exercises sound judgment to identify, diagnose, and resolve operational challenges while maintaining high standards of quality and service.
• Thinks creatively and recommends innovative approaches to improve learning delivery, engagement, and program effectiveness.
• Broader work or accountabilities may be assigned as needed.

Qualifications

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
• Experience in supporting teams and working independently
• Experience supporting program management
• Attention to detail with a focus on execution - In-depth
• Banking experience preferred
• Verbal & written communication skills - In-depth
• Collaboration & team skills - In-depth
• Analytical and problem solving skills - In-depth
• Influence skills - In-depth

Salary

$45,000.00 - $83,000.00

Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

Benefits

• BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

To view more details of our benefits, please visit https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.