Learning Consultant - Innovation

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; Remote; USD 66,000 - 108,000; Full time

Job summary

SouthState Bank, National Association seeks a Learning Consultant – Innovation to partner with leaders and SMEs, turning needs into engaging learning solutions across digital learning, performance support, and AI-enabled assistance.

Designs microlearning, simulations, branching scenarios, videos, animations, and storyboards, applying adult learning principles and accessibility standards. Remote with potential hybrid options.

Qualifications

• Three or more years of hands-on digital learning or multimedia development experience.
• Track record of delivering creative solutions for complex, business-critical work.
• Financial services or regulated-industry experience preferred.
• Ability to ramp up quickly, manage a steady project pipeline, and deliver consistently strong work.
• Proficiency with Storyline and Rise; experience with Vyond, Camtasia, and Copilot is strongly preferred.
• Workday Learning or comparable LMS experience preferred.

Responsibilities

• Performance Consulting: Partner with business leaders and subject matter experts to identify learning, capability, and performance needs.
• Facilitate discovery conversations and needs analyses to clarify business goals, learner needs, root causes, constraints, and measures of success.
• Translate complex business processes and subject matter into clear, practical learning experiences.
• Digital Learning Experiences: Design and develop engaging digital learning experiences from concept through implementation.
• Develop microlearning, simulations, branching scenarios, knowledge checks, and performance-support resources.
• AI-Powered Learning Innovation: Use approved AI assistants to support ideation, analysis, scripting, storyboarding, media creation, and development efficiency.

Skills

Consulting

Needs analysis

Stakeholder partnership

Clear writing

Visual storytelling

Digital learning

Multimedia development

Learner-centered design

Business acumen

Project ownership

AI literacy

Cross-functional collaboration

Education

Bachelor’s degree in instructional design/learning/education/digital media or related field

Certifications in relevant field (optional)

Tools

Storyline

Rise

Vyond

Camtasia

Copilot

Workday Learning or LMS

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY

The Learning Consultant – Innovation partners with business leaders, subject matter experts, and project teams to understand what people need to perform at their best—turning those needs into impactful, creative, engaging learning solutions. Through thoughtful discovery and consultation, this role connects business goals with the right approach, whether that means digital learning, performance support, workflow guidance, job aids, facilitated experiences, or AI-enabled assistance. The consultant makes complex information easier to understand, builds trusted relationships across the bank, and can take an idea from an early conversation all the way through development and implementation. This role brings learning to life through polished digital and multimedia experiences, including microlearning, simulations, branching scenarios, videos, animations, software demonstrations, and performance-support resources. Using strong visual storytelling, sound learning practices, and approved AI capabilities, the consultant brings fresh thinking to important work, helps the team deliver with greater speed and scale, and explores better ways to support people in the flow of work. The right candidate will be creative, curious, eager to explore new approaches, and able to maintain quality and momentum across multiple business priorities.

ROLE RESPONSIBILITIES

• Performance Consulting · Partner with business leaders and subject matter experts to identify learning, capability, and performance needs.
• Facilitate discovery conversations and needs analyses to clarify business goals, learner needs, root causes, constraints, and measures of success.
• Recommend the most effective solution, which may include digital learning, performance support, workflow guidance, coaching, job aids, facilitated learning, or AI-enabled assistance.
• Translate complex business processes and subject matter into clear, practical learning experiences.
• Build trusted relationships across business functions and serve as a strategic learning advisor.
• Digital Learning Experiences · Design and develop engaging digital learning experiences from concept through implementation.
• Develop microlearning, simulations, branching scenarios, knowledge checks, application activities, and performance-support resources.
• Leverage new ideas, creative approaches, and media/technology for forward-thinking learning.
• Build custom solutions from scratch and efficiently adapt established templates when appropriate.
• Apply adult learning principles, accessibility practices, and instructional design standards.
• Manage multiple projects and respond effectively as business needs and priorities evolve.
• Multimedia Production & Visual Storytelling · Create professional videos, software demonstrations, and screen-recording tutorials.
• Develop animated and scenario-based content, including avatars and voice-over experiences.
• Create storyboards, scripts, visual concepts, graphics, and multimedia components.
• Use visual storytelling to simplify complex information and increase learner engagement.
• Produce polished deliverables aligned with organizational brand and quality standards.
• AI-Powered Learning Innovation · Use approved AI assistants to support ideation, analysis, scripting, storyboarding, media creation, prototyping, and development efficiency.
• Explore emerging AI capabilities that may improve learning, performance support, practice, personalization, and access to knowledge.
• Experiment responsibly with new approaches while applying organizational standards for accuracy, security, privacy, accessibility, and human review.
• Identify opportunities to move beyond traditional course‑based solutions toward performance‑focused experiences.
• Share lessons learned and help colleagues and business partners adopt effective AI-enabled practices.

QUALIFICATIONS

Education Requirements Bachelor’s degree in instructional design, learning, education, communications, digital media, or a related field is preferred; an equivalent combination of education and relevant experience will be considered.

Relevant certifications are a plus.

Minimum Experience

• Three or more years of hands‑on digital learning or multimedia development experience.
• Track record of successfully delivering creative solutions for complex, business-critical work.
• Financial services or regulated‑industry experience preferred.
• Work experience showing original thinking, strong design judgment, and polished work across formats.
• Ability to ramp up quickly, manage a steady project pipeline, and deliver consistently strong work.
• Proficiency with Storyline and Rise is expected; experience with Vyond, Camtasia, and Copilot is strongly preferred.
• Workday Learning or comparable LMS experience preferred.

Knowledge, Skills, & Abilities

• Consulting, needs analysis, and stakeholder partnership
• Clear writing, visual communication, and storytelling
• Digital learning and multimedia development
• Learner-centered design and sound judgment
• Business acumen and stakeholder influence
• Project ownership, prioritization, and adaptability
• Curiosity and responsible use of AI
• Independent work and cross-functional collaboration

WORK ENVIRONMENT

• Physical Demands · Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to sit, walk, and/or stand for extended periods of time
• Work Environment · This is a remote position. Remote positions require a secure and distraction-free setting, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable).
• As company space permits, the role may also be considered for Hybrid or physical Company location if preferred.

TRAVEL

• Travel several times per year may be required for corporate meetings, team workshops, career development, site visits, acquisition/merger support.

Compensation & Benefits

$66,000.00 - $108,000.00 annually Final offer amounts may depend on a number of factors, including but not limited to skills, experience, education, certifications and work location.

Job Posting Deadline

While the anticipated deadline for the job posting is 10/25/2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Equal Opportunity Employer, including disabled/veterans.

Our business model supports the unique character of the communities we serve and encourages decision making by the banker that is closest to the customer. We think and act like owners and measure success over entire economic cycles. We prioritize soundness before short-term profitability and growth.