Learning Consultant

Us Bank; Minneapolis (MN); Hybrid; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Job summary

U.S. Bank is hiring Learning Partners to design and drive learning initiatives aligned with business goals across assigned lines.

You will collaborate with Talent Consultants and senior leadership to craft strategy, build partnerships, and deliver measurable learning experiences that support frontline and leadership performance. The role requires deep instructional design knowledge, facilitation across in-person, virtual, and hybrid formats, and strong commercial banking or credit operations

Qualifications

• Bachelor’s degree in business, human resources, instructional design, learning and development, or related field, or equivalent work experience
• Eight or more years of learning and development, HR, business, or managerial experience
• Demonstrated experience designing and facilitating learning solutions for business audiences
• Extensive experience within Business Credit, commercial or business banking, credit operations, credit policy, or related financial services functions

Responsibilities

• Develop, implement, and drive learning strategies aligned with business priorities
• Partner with Talent Consultants and leadership to shape learning plans
• Translate business needs into practical, engaging, and measurable learning experiences

Skills

Instructional design

Facilitation

Stakeholder management

Communication skills

Education

Bachelor's degree in business or related field

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Learning Partners are responsible for developing, implementing, and driving learning strategies within their assigned business lines or business units that are aligned with current and future capability and skills needs. Interacts and effectively manages relationships with Talent Consultants and senior leadership to create strategy and vision for the learning plan in complete alignment with business and talent priorities. Cultivates networks and establishes proactive partnerships with stakeholders to manage current and future demands, consults on learning solutions that support talent strategies, and supports business change and growth. Creates and delivers external market insights, as well as qualitative and quantitative data to assigned business unit(s) to recognize trends and assess learning strategy effectiveness. Focuses on developing consulting capabilities, positioning the broader learning organization as a strategic partner for business leaders and across the Human Resources function. Applies strong instructional design and facilitation expertise to translate complex business needs into practical, engaging, and measurable learning experiences. Brings extensive experience within the Business Credit space, including the ability to understand credit concepts, business banking priorities, risk considerations, and the capabilities needed to support frontline and leadership effectiveness. Assesses and manages risk while considering the objectives and goals of the business.

Basic Qualifications

• Bachelor’s degree in business, human resources, instructional design, learning and development, or related field, or equivalent work experience
• Eight or more years of learning and development, HR, business, or managerial experience
• Demonstrated experience designing and facilitating learning solutions for business audiences
• Extensive experience within Business Credit, commercial or business banking, credit operations, credit policy, or related financial services functions

Preferred Skills/Experience

• Thorough understanding of adult learning principles, practices, and learning sciences, particularly in the areas of instructional design, delivery, impact evaluation, and learning technology
• Proven ability to design end-to-end learning experiences, including needs analysis, learning objectives, curriculum structure, facilitator materials, participant resources, practice activities, and evaluation strategies
• Strong facilitation experience, including the ability to lead engaging in-person, virtual, and hybrid learning experiences for employees, leaders, and business partners
• Deep knowledge of Business Credit processes, products, risk considerations, credit decisioning, documentation, and the skills required to support bankers, managers, and business credit partners
• Ability to facilitate and guide solutions to enable the business to achieve its strategic objectives through the development of talent
• Ability to interpret data to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives and recommend action
• Effective interpersonal, verbal, and written communication skills
• Advanced degree preferred

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.