Learning and Engagement Specialist

Censeo Consulting Group

Washington (District of Columbia)

Hybrid

USD 70,000 - 150,000

Full time

3 days ago

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Benefits offered by this job

Tuition reimbursement

Flexible work opportunities

Paid vacation and sick leave

Remote work opportunities

Job summary

Censeo Consulting Group, based in Washington D.C., is seeking Learning and Engagement Specialists at multiple experience levels to support the GSA ACES program. The role focuses on developing and delivering learning, workforce development, knowledge-sharing, and engagement initiatives for federal clients.

Ideal candidates bring strong communication and organizational skills, experience in learning and development, and the ability to work with government leaders, SMEs, and program teams to

Qualifications

Bachelor's degree or equivalent professional experience.
Experience in learning and development, training, instructional design, or related workforce initiatives.
Strong written, verbal, and interpersonal communication skills.
Experience developing training materials and learning resources.
Strong organizational and project coordination abilities.
Ability to translate complex information into clear learning materials.
Experience coordinating training sessions and events.
Ability to collect and analyze feedback and program data.
Attention to detail and commitment to quality.
Ability to work with government leaders and stakeholders.
Proficiency with Microsoft Office and collaboration tools.
Experience with LMS or learning technologies is a plus.
Experience with federal government clients is preferred.
Credentials such as ATD, SHRM, or related are a plus.

Responsibilities

Support planning, development, coordination, and delivery of learning initiatives.
Identify learning needs and workforce skill gaps with stakeholders.
Develop training materials, presentations, guides, and learning resources.
Coordinate instructor-led and virtual learning activities.
Support employee engagement events and communities of practice.
Maintain learning calendars and resource libraries.
Assist with communications to raise awareness of opportunities.
Coordinate with subject matter experts to organize learning activities.
Collect feedback and program data to identify trends.
Develop reports, dashboards, and briefings to communicate results.
Support onboarding and staff development activities.
Maintain knowledge resources and standard operating procedures.
Identify opportunities to improve learning experiences and knowledge sharing.
Support multiple initiatives in a deadline-driven federal consulting environment.

Skills

Communication skills

Project coordination

Stakeholder collaboration

Analytical judgment

Presentation skills

Detail orientation

Government/client engagement

Education

Bachelor's degree or equivalent experience

Tools

Microsoft PowerPoint

Excel

Word

Teams

LMS

Job description

Learning and Engagement Specialist

Censeo Consulting Group is seeking Learning and Engagement Specialists at multiple experience levels to support the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization through the Contracted Enterprise Support (ACES) program. Learning and Engagement Specialists will support the development and delivery of learning, workforce development, knowledge-sharing, and employee engagement initiatives. In this role, you will work with government leaders, subject matter experts, program teams, and other stakeholders to identify learning and engagement needs, develop resources and programming, coordinate learning activities, and help create opportunities for employees to build knowledge, strengthen skills, and stay connected to organizational priorities. This position is ideal for professionals who combine strong communication and organizational skills with experience in learning and development, employee engagement, training, instructional design, or organizational development.

Key Responsibilities

Support the planning, development, coordination, and delivery of learning and employee engagement initiatives.
Work with stakeholders and subject matter experts to identify learning needs, workforce skill gaps, and opportunities for professional development.
Support the design and development of training materials, presentations, job aids, guides, learning resources, and other educational content.
Coordinate instructor-led, virtual, and other learning and development activities.
Support employee engagement initiatives, events, workshops, communities of practice, and knowledge-sharing activities.
Develop and maintain learning calendars, program schedules, participant information, resource libraries, and other program materials.
Assist with developing communications and promotional materials that increase awareness of learning and engagement opportunities.
Coordinate with subject matter experts, facilitators, program leaders, and other stakeholders to organize and deliver learning activities.
Gather and analyze participant feedback, survey results, participation information, and other program data.
Evaluate learning and engagement information to identify trends, opportunities for improvement, and future workforce needs.
Develop reports, dashboards, presentations, briefings, and other materials to communicate program activities and results.
Support onboarding, professional development, knowledge transfer, and workforce development activities.
Assist with maintaining learning resources, knowledge repositories, standard operating procedures, and other workforce materials.
Identify opportunities to improve learning experiences, employee engagement, communication, and knowledge sharing.
Support multiple learning and engagement initiatives and priorities in a deadline-driven federal consulting environment.

The Ideal Candidate

AtCenseo, we arelooking for unique candidates whose passion and enthusiasm willhelp shapeCenseo’sclient insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our clientand culturalsuccessesarerooted inour team’sinnovation,creative problem solving, andcollaboration. The unique perspective that you bring and the way you tackle problemsaremuch more important to us than what’s printed on your diploma. We believe an effective Learning and Engagement Specialist will be able to combine strategic thinking, analytical judgment, and strong people skills to identify and implement meaningful, practical changes for federal clients. Qualifications for the role include:

Bachelor’s degree in education, instructional design, human resources, organizational development, communications, business administration, public administration, or a related discipline, or equivalent relevant professional experience.
Experience supporting learning and development, training, instructional design, employee engagement, organizational development, communications, or related workforce initiatives.
Strong written, verbal, and interpersonal communication skills.
Experience developing training materials, presentations, job aids, guides, communications, or other learning resources.
Strong organizational and project coordination skills with the ability to manage multiple initiatives and deadlines.
Ability to collaborate with subject matter experts and translate complex information to clear, accessible learning materials.
Experience coordinating training sessions, workshops, learning events, or employee engagement activities.
Ability to collect and analyze participant feedback and program information to identify opportunities for improvement.
Strong attention to detail and commitment to producing accurate, high-quality materials.
Ability to work effectively with government leaders, program teams, subject matter experts, and other stakeholders.
Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and related collaboration and productivity tools.
Experience with learning management systems (LMS), virtual learning platforms, survey tools, or other learning technologies is a plus.
Experience supporting GSA or another federal government agency is preferred.
ATD, SHRM, instructional design, change management, project management, or other relevant professional credentials are a plus.

Experience Levels

Early Career: 3+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.
Mid-Level: 5+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.
Senior Level: 10+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.

The Company

CenseoConsulting Group is atop Washington D.C. basedmanagement consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations,allowing them to better deliver on their public and social missions.

The Location

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print

The salary range for this role is $70,000 - $150,000 depending on experience
This is an exempt, full-time position
This role is subject to a full-timein-person work schedule in Washington, D.C. with the possibility forhybrid if approved by the client.
Essential Physical Functions
- Sitting: Particularly for sustained periods of time
- Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/.

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Join Our Award-Winning Culture!