Learning and Development Trainer Kronos Scheduler - Hybrid, Pittsburgh PA

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Allegheny Health Network is seeking a Training and Development Specialist responsible for creating and delivering end-user training and job aids for enterprise technology solutions, including Kronos Workforce Scheduler. The role reports to the Executive Nursing team and collaborates with internal subject matter experts and cross-functional teams to build effective training functions.

The ideal candidate has 3-5 years of instructional design and clinical/training experience, along with Kronos

Qualifications

• 1-3 years experience creating and delivering meaningful, contextual program content
• 1-3 years experience with Kronos Workforce Central (WFC), or other leading workforce management software
• 3-5 years relevant clinical and/or training experience
• 3-5 years experience in instructional design, curriculum writing, teaching/training, and course development
• RN License, Commonwealth of Pennsylvania (Preferred)

Responsibilities

• Develop and deliver end-user training and job-aid materials for enterprise technologies such as Kronos Workforce Scheduler
• Plan, design, and deliver audience-specific instructional curricula and educational materials
• Independently deliver entry and advanced level training for internal audiences
• Use training evaluation data to revise training curricula and materials
• Identify training needs and develop formats (instructor-led, documentation, videos, e-learning) to meet needs
• Support change management to increase adoption of training programs
• Create multi-platform programs that align with department expectations
• Conduct on-site and remote training sessions and assess learning gaps

Skills

Kronos Workforce Central (WFC)

Training content development

Instructional design

Curriculum development

Clinical/training experience

Education

Bachelor’s Degree in clinical or related field

Job description

GENERAL OVERVIEW

Responsible for the research, development, design, and delivery of end-user training and job aid/guide materials, various enterprise technology solutions such as the rollout of Kronos Workforce Scheduler across the enterprise. As a direct report to the Executive Nursing team, this person will leverage internal subject matter experts, cross functional teams, and their own technical and industry-focused knowledge to build and deliver technical and skills-focused training functions.

• Training and Development Programs (45%)
• Create comprehensive training programs on the use and adoption of enterprise technologies such as Kronos Workforce scheduler and skill-focused training functions across the AHN enterprise
• Plan, research, design audience-specific instructional curricula and educational materials for to support technical and sills-focused training (e.g., user guides, quick reference guides, FAQs, tips and tricks, e-learning).
• Independently deliver entry and advanced level training for internal audiences.
• Interpret/use training evaluation data to recommend revision/modifications to training curricula/materials.
• Assist with the identification of team training needs and develop and deliver training in the appropriate format (instructor led, documentation, quick reference cards, videos, and other content) to meet identified needs.
• Programs include (1) increased productivity/effectiveness, (2) new hires, (3) re-training
• Work with various stakeholders to understand the technical and communications skills needed to deliver the required in a healthcare setting
• Become an end user subject matter expert on the tools and systems associated with rollout of enterprise technologies
• Apply change management methodologies to develop sustainable strategies that increase adoption rates when introducing training programs
• Create multi-platform programs and approaches to synthesize learning opportunities with functional requirements and department expectations.
• Process & Tools (25%)
• Develop & conduct on-site and remote training sessions to cover a variety of topics either independently or with other subject matter experts.
• Ensure identified audience have been properly trained and prepared as identified
• Design assessments or success measures to look for learning gaps and create programs to overcome any deficiencies.
• Proofread and edit own work and work of others to improve quality, readability, and effectiveness of all training deliverables.
• Other duties as assigned. (5%)

Company

Allegheny Health Network

Job Description

GENERAL OVERVIEW

Responsible for the research, development, design, and delivery of end-user training and job aid/guide materials, various enterprise technology solutions such as the rollout of Kronos Workforce Scheduler across the enterprise. As a direct report to the Executive Nursing team, this person will leverage internal subject matter experts, cross functional teams, and their own technical and industry-focused knowledge to build and deliver technical and skills-focused training functions.

Essential Responsibilities

• Training and Development Programs (45%)
• Create comprehensive training programs on the use and adoption of enterprise technologies such as Kronos Workforce scheduler and skill-focused training functions across the AHN enterprise
• Plan, research, design audience-specific instructional curricula and educational materials for to support technical and sills-focused training (e.g., user guides, quick reference guides, FAQs, tips and tricks, e-learning).
• Independently deliver entry and advanced level training for internal audiences.
• Interpret/use training evaluation data to recommend revision/modifications to training curricula/materials.
• Assist with the identification of team training needs and develop and deliver training in the appropriate format (instructor led, documentation, quick reference cards, videos, and other content) to meet identified needs.
• Programs include (1) increased productivity/effectiveness, (2) new hires, (3) re-training
• Work with various stakeholders to understand the technical and communications skills needed to deliver the required in a healthcare setting
• Become an end user subject matter expert on the tools and systems associated with rollout of enterprise technologies
• Apply change management methodologies to develop sustainable strategies that increase adoption rates when introducing training programs
• Create multi-platform programs and approaches to synthesize learning opportunities with functional requirements and department expectations.
• Process & Tools (25%)
• Develop & conduct on-site and remote training sessions to cover a variety of topics either independently or with other subject matter experts.
• Ensure identified audience have been properly trained and prepared as identified
• Design assessments or success measures to look for learning gaps and create programs to overcome any deficiencies.
• Proofread and edit own work and work of others to improve quality, readability, and effectiveness of all training deliverables.
• Other duties as assigned. (5%)

Qualifications

Minimum

• Bachelor’s Degree in clinical or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 1-3 years experience creating and delivering meaningful, contextual program content
• 1-3 years experience with Kronos Workforce Central (WFC), or other leading workforce management software
• 3-5 years relevant clinical and/or training experience
• 3-5 years experience in instructional design, curriculum writing, teaching/training, and course development

Preferred

• RN License, Commonwealth of Pennsylvania

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

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