Learning and Development Senior Consultant, AI Fluency Enablement

0101 The Huntington National Bank; Columbus (OH); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington National Bank is seeking a Senior Learning & Development Consultant for AI Fluency Enablement to lead enterprise AI fluency initiatives, design scalable learning resources, and partner with AI experts. The role focuses on adoption, content governance, stakeholder influence, and continuous improvement to drive responsible AI adoption.

The candidate should bring extensive experience in learning strategy, performance consulting, and change management, with strong ability to translate

Qualifications

• Bachelor's degree or equivalent experience required.
• 7+ years of progressive experience in Learning & Development, Organizational Effectiveness, or related field.

Responsibilities

• Lead AI Fluency strategy initiatives across business segments and stakeholders.
• Design and maintain scalable learning resources and playbooks; partner with AI experts.
• Consult with senior leaders to align solutions with business priorities and risk considerations.
• Drive adoption strategies, communities of practice, and peer learning networks.
• Define measures linking learning to business outcomes and communicate progress.

Skills

Strategic thinking

Change management

Performance consulting

Executive influence

Education

Bachelor's degree or equivalent

7+ years of learning & development experience

Job description

Description Position Summary

The Senior Learning & Development Consultant, AI Fluency Enablement, leads enterprise initiatives that build colleague capability and accelerate responsible AI adoption across Huntington. Using expertise in learning strategy, performance consulting, workforce capability, change adoption, knowledge curation, and AI enablement, this role turns enterprise AI priorities into practical solutions that help colleagues use AI effectively in their daily work. The consultant partners across AI Transformation, business leadership, Talent, Technology, Risk, Compliance, Legal, Communications, and a network of subject matter experts, facilitators, and champions. The role owns enablement strategy, solution design, adoption support, content practices, and measurement; it does not define enterprise AI strategy, set governance standards, select AI technologies, or lead business-segment transformation.

Primary Responsibilities

AI Fluency Strategy & Solutions

Lead enterprise AI Fluency initiatives across business segments and stakeholder groups. Diagnose business, performance, and workforce needs, then recommend appropriate learning and non-learning solutions. Design and maintain scalable resources such as facilitation guides, toolkits, playbooks, communications, job aids, prompt libraries, and self-service learning tools. Partner with AI experts to keep solutions current, and integrate AI Fluency into onboarding, leadership enablement, and workforce initiatives.

Content & Knowledge Enablement

Establish standards and lifecycle practices for AI Fluency resources, prompt libraries, use cases, playbooks, and job aids. Partner with content owners and subject matter experts to improve accuracy, consistency, quality, and accessibility. Organize content so colleagues can find and use it through enterprise search, Copilot, and learning platforms. Promote content practices that improve reuse, reduce duplication, and strengthen the colleague experience.

Stakeholder Consulting & Influence

Serve as a trusted consultant to AI Transformation Directors, Craft Owners, business leaders, and enterprise stakeholders. Architect and recommend scalable learning and non-learning solutions that address enterprise and local business needs. Influence leaders, build alignment across differing priorities, and communicate recommendations clearly to technical and non-technical audiences. Navigate ambiguity and balance business priorities, colleague readiness, risk, and available resources when recommending solutions.

Adoption & Community Enablement

Lead adoption strategies that build awareness, confidence, participation, and responsible use of AI. Address adoption barriers through learning, communication, performance support, and reinforcement that help colleagues sustain new ways of working. Build communities of practice, champion networks, and peer-learning opportunities that support local adoption and share successful use cases. Equip leaders, facilitators, champions, and business partners with guidance, resources, and coaching.

Measurement & Continuous Improvement

Define measures that connect learning, capability, adoption, and behavior change to business priorities and outcomes. Use quantitative and qualitative data to evaluate effectiveness, identify barriers and opportunities, and demonstrate value. Prepare clear, executive-ready progress updates and recommendations. Recommend improvements to solutions, communications, resources, and content practices based on evidence and stakeholder feedback.

Candidate Profile

We are looking for a strategic, collaborative consultant who can turn emerging AI possibilities into practical learning, adoption, and workforce solutions.

Required

Bachelor's degree or equivalent related experience. 7+ years of progressive experience in Learning & Development, Organizational Effectiveness, Workforce Enablement, Change Management, or a related discipline, with demonstrated business acumen and experience translating business priorities, processes, and risk considerations into practical solutions.

Preferred

Demonstrated performance-consulting experience diagnosing business and workforce needs, influencing leaders and stakeholders, and architecting scalable learning and non-learning solutions from discovery through implementation. Experience independently leading multiple complex, cross-functional initiatives through planning, stakeholder alignment, risk management, implementation, measurement, and continuous improvement. Demonstrated expertise applying adult learning, workforce capability, organizational development, systems thinking, and change-adoption practices to complex business challenges. Experience defining success measures and using data and stakeholder insights to evaluate capability, adoption, behavior change, and business impact. Demonstrated experience applying generative AI tools and leading AI capability-building, workforce enablement, or adoption initiatives within responsible-use, risk, privacy, and governance expectations. Strong consulting, facilitation, written communication, presentation, and executive-influence skills. Advanced expertise in generative AI enablement, role-based capability development, AI-supported work practices, and enterprise-scale adoption. Experience with learning management systems, digital learning platforms, Microsoft 365, and modern authoring tools. Experience building communities of practice, champion networks, or peer-learning ecosystems. Experience with knowledge curation, content governance, or AI-ready content practices. Experience in financial services or another regulated industry; relevant change-management, project-management, learning, or organizational-development certification is a plus.

Compensation Range

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.

In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

• health insurance coverage
• wellness program
• life and disability insurance
• retirement savings plan
• paid leave programs
• paid holidays
• paid time off (PTO)

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people's lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it's helping a colleague or collaborating on a new tool that will revolutionize the way they save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you'll apply to join our team. If you'd like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

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