Leadership Openings Speciality Retail

David's Bridal, Inc.; West Palm Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

David's Bridal in West Palm Beach, Florida, is seeking a full-time retail manager dedicated to fostering a customer-first culture and driving team performance. The ideal candidate will have over four years of retail management experience and a high school diploma.

You will oversee store operations, manage payroll, and ensure optimal inventory management. Other responsibilities include coaching staff and maintaining a high standard of customer service. Join us to help create memorable experiences in a vibrant retail environment!

Qualifications

• High School Diploma or equivalent required.
• Four years prior experience in retail management.
• Prior experience with a computerized POS system.

Responsibilities

• Lead the team in a customer-first culture.
• Monitor payroll and staffing to meet goals.
• Drive sales performance through effective management.
• Manage inventory and ensure quality standards.

Skills

Customer service management

Sales performance analysis

Team leadership

Inventory management

Coaching and training

Education

High School Diploma

Four years retail management experience

Tools

Computerized POS system

Job description

Essential Job Functions

Customer Focus

• Leads and models a customer first culture across all roles.
• Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decision Making

• Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Managing Performance

• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Monitors individual team member performance and develop action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Education & Credentials

• High School Diploma or degree.
• Four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands

Full time hours Sunday through Saturday 40 hours a week

While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.

Love wins when love is for Everyone!

Disclaimer

The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.