Leadership & Change Management Specialist Sr

Community Transit; Everett (WA); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PERS retirement plan and 192 hours PTO

Paid holidays and additional benefits

Job summary

Community Transit in Everett, WA seeks an internal consultant to advance organizational development through coaching, team facilitation, and leadership program design. You will assess team effectiveness, guide leaders through change, and build a healthy, collaborative workplace aligned with the agency's mission.

You will design and manage leadership initiatives, measure program impact, and collaborate with HR and stakeholders to address workforce development needs and ensure consistent

Qualifications

• Bachelor's degree in a related field.
• Five years of professional experience in organizational development, leadership development, change management, coaching, or a similar field.
• Equivalent combination of education and experience accepted.
• Knowledge of leadership development techniques and adult learning.
• Experience with program evaluation and continuous improvement.

Responsibilities

• Partner with leaders to develop change management strategies aligned with priorities.
• Facilitate team development, strategic planning, and culture-building sessions.
• Design, deliver, and evaluate leadership development programs and resources.
• Manage leadership initiatives, including programs, budgets, and vendor partnerships.
• Measure change adoption and effectiveness using qualitative and quantitative data.

Skills

Coaching leaders

Team facilitation

Change management

Organizational development

Data analysis

Stakeholder communication

Conflict resolution

Education

Bachelor's degree in a related field

Master's degree in related field (preferred)

Job description

Overview

This role acts as an internal consultant for organizational development. It involves coaching, team facilitation, and designing leadership programs. The position assesses team effectiveness and helps leaders manage change. By using coaching, assessment, and continuous improvement, this role builds trust, boosts collaboration, and promotes a healthy workplace culture that aligns with Community Transit's mission and goals.

Essential Duties

Leadership, Team, and Individual Coaching

• Coach teams and individuals to enhance self-awareness, leadership skills, collaboration, and performance.
• Support leaders and teams during change, role shifts, and conflicts using proven coaching methods.
• Facilitate tough conversations, resolve conflicts, and build trust to improve team effectiveness.
• Give leaders practical skills to develop employees and guide them through change.
• Work with Human Resources to pinpoint leadership and workforce development needs.

Leadership Development & Program Management

• Design, deliver, and enhance leadership development programs and resources.
• Manage leadership initiatives, including cohort programs, budgets, contracts, and vendor partnerships.
• Create frameworks and tools that ensure consistent leadership practices.
• Assess program effectiveness and make improvements based on feedback and results.
• Collaborate with Training and stakeholders to align leadership development with priorities.
• Identify new leadership needs and suggest development strategies.

Organizational Development & Change Consulting

• Partner with leaders and teams to develop change management strategies aligned with priorities.
• Facilitate team development, strategic planning, and culture-building sessions.
• Create tools and best practices to enhance organizational development and management skills.
• Measure change adoption and effectiveness using both qualitative and quantitative data, and recommend improvements.

Leadership & Organizational Development Strategy

• Work with agency leadership to enhance leadership skills, employee engagement, and culture.
• Develop strategies for leadership and organizational development in line with the agency's plan and values.
• Analyze data to spot trends and suggest actions to boost effectiveness.
• Stay updated on trends in leadership, coaching, and change management.

Requirements

Minimum Qualifications

• Bachelor's degree in a related field
• Five years of professional experience in organizational development, leadership development, change management, coaching, or a similar field.

An equivalent combination of education and experience to successfully performthe job duties is also accepted.

Knowledge Requirements

• Leadership development and adult learning techniques.
• Organizational development, team effectiveness practices.
• Change management methods and processes.
• Facilitation, conflict resolution, and employee engagement strategies.
• Program evaluation and continuous improvement methods.

Skill Requirements

• Fostering an inclusive workplace by upholding Community Transit's core values in support of the organization's vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
• Coaching leaders and teams to enhance effectiveness and engagement.
• Facilitating leadership programs, workshops, and team sessions.
• Advising leaders on organizational effectiveness and change.
• Analyzing data to identify trends and recommend actions.
• Building relationships and communicating effectively with diverse stakeholders.
• Effectively managing multiple priorities.

Preferred Knowledge & Skills

• Master's degree in a related field.
• Professional certification in coaching, change management, human resources, or leadership development.
• Experience working in the public sector or a large, complex organization.
• Experience designing and leading leadership development, organizational development, or change management initiatives.

Working Conditions

Hybrid telework may be available. Availability is at management discretion based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.

Employee Benefits:

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be foundhere.

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.