Leader-in-Training: Master the Club Experience

Crunch Fitness; Nashua (NH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Crunch Fitness in Nashua, NH seeks a Manager in Training (MIT) to model flawless execution, mentor teammates, and deliver legendary service to every member. You’ll learn Crunch SOPs, assist with opening, mid-day, and closing procedures, and support front desk operations while upholding our high-energy culture.

The MIT pathway is designed to develop future leaders within FGC’s Crunch system, with a 6–12 month timeline and potential advancement to GM/Assistant positions.

Qualifications

• Be a team player who leads by example, not authority.
• Obsessed with details, discipline, and consistency.
• High-energy, enthusiastic, and approachable.
• Passionate about helping members and peers succeed.
• Hungry to grow into a leadership role by first mastering the fundamentals.

Responsibilities

• Become certified and fluent in all Crunch SOPs, checklists, and systems.
• Model perfect execution of opening, mid-day, and closing procedures.
• Consistently demonstrate sales scripting, tour delivery, and kickoff support at the highest standard.
• Serve as the “go-to” for staff questions on policies, processes, and culture.
• Assist GM/AGM in onboarding new hires by modeling behaviors and walking them through procedures.
• Shadow peers on tours, kickoffs, and front desk interactions — providing feedback when directed.
• Reinforce Crunch Core Values in daily interactions with staff.
• Lead by example to set the cultural tone of discipline, pride, and Legendary Service.
• Deliver unforgettable service to every member and guest.
• Greet, engage, and build rapport to create raving fans.
• Resolve member questions or concerns with positivity, escalating to leadership when needed.
• Always uphold a professional, high-energy, and enthusiastic demeanor.
• Act as a daily guardian of the club’s visual standards.
• Participate in walkthroughs and ensure no detail is overlooked.
• Help enforce accountability among peers by modeling cleaning checklists and attention to detail.
• Create a facility members consistently describe as “the cleanest gym they’ve ever been in”

Skills

Team player

Lead by example

Detail oriented

High energy

Customer focus

Job description

Crunch Fitness in Nashua, NH seeks a Manager in Training (MIT) to model flawless execution, mentor teammates, and deliver legendary service to every member. You’ll learn Crunch SOPs, assist with opening, mid-day, and closing procedures, and support front desk operations while upholding our high-energy culture.

The MIT pathway is designed to develop future leaders within FGC’s Crunch system, with a 6–12 month timeline and potential advancement to GM/Assistant positions.