Lead Youth Crisis Mentor

Crisis Connections; Seattle (WA); Remote; USD 29,560 - 42,101; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Annual wage increases

Discount on ORCA transit pass

Flexible schedules

Short-term and long-term disability

Job summary

A non-profit organization is seeking a part-time Lead Youth Crisis Mentor, based in Washington State. This remote position involves providing support and training to Teen Link volunteers, ensuring they are equipped to assist youth in crisis. Candidates should have a background in Social Sciences or related fields and demonstrate strong communication and leadership skills. The role requires reliable transportation and a commitment to working evenings and weekends. Benefits include medical coverage and growth opportunities.

Qualifications

• Excellent written and oral communication skills.
• Strong leadership skills.
• Demonstrated commitment to empowering youth.

Responsibilities

• Provide support and guidance to Teen Link volunteers.
• Assist with training and orientation of Teen Link volunteers.
• Contribute to volunteer growth and leadership skill development.

Skills

Communication skills

Leadership skills

Attention to detail

Knowledge of youth work

Education

AA in Social Sciences, Psychology, or Counseling

Job description

Lead Youth Crisis Mentor

Fully Remote and must be located in Washington State.

Schedule & Hours

Part‑time (0.6 FTE). Wednesday through Saturdays 5:00 pm–10:00 pm, with a mandatory staff meeting each Wednesday from 3:00 pm–5:00 pm.

Pay

$26.01 per hour.

About Crisis Connections

Crisis Connections provides telephone‑based crisis support that is free, easily accessible, and grounded in compassion. Our mission is to foster resilience and wellbeing for all by connecting people to safe, supportive help.

Responsibilities

• Provide support, guidance, and development to Teen Link volunteers on the service line.
• Assist with training and orientation of Teen Link volunteers, including support during contacts (texts, chats, phone calls) and debriefing conversations.
• Contribute to volunteer growth and leadership skill development.

Qualifications and Skills

• AA in Social Sciences, Psychology, or Counseling preferred; candidates nearing completion of such a degree will be considered.
• Experience, familiarity, knowledge, and understanding of working with youth.
• Excellent written and oral communication skills.
• Attention to detail on documentation.
• Strong leadership skills.
• Demonstrated commitment to empowering youth.
• Reliable and dependable record, punctual for work and off‑site events.
• Daily access to reliable transportation.
• Ability to work evenings and weekends.

Requirements

All candidates must complete a basic computer‑skills assessment (~15 minutes) and have a smartphone capable of downloading and using a multi‑factor authentication (MFA) application. Remote candidates require a high‑speed wired internet connection (no cellular or hotspots) and a quiet, confidential workspace.

Working Conditions

• Ability to sit or stand for lengthy periods while wearing a headset or earphones and managing multiple IT/software platforms.
• Exposure to conversations about suicide, mental health, and crisis situations.
• Work in a moderately noisy and distracting environment.

Benefits

• Medical, dental, and vision coverage.
• Annual wage increases.
• Discount on ORCA transit pass.
• Free parking & flexible schedules.
• Growth opportunities.
• Self‑care tools & weekly check‑ins with your supervisor.
• Short‑term and long‑term disability.
• Flexible Spending Accounts (FSA).

Offers of Employment

All offers are contingent upon successful completion of a background check, including a criminal history report and reference check.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to be a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required. Responsibilities may change to align with strategic priorities.

EQUAL EMPLOYMENT OPPORTUNITY & NON‑DISCRIMINATION

Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate in hiring, assignment, promotion, or other employment conditions because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, reasonable accommodations may be made upon request to enable qualified individuals with disabilities to perform essential job functions.

Inclusion Statement

We embrace diversity and inclusion, welcoming individuals from all backgrounds—including BIPOC, persons with disabilities, and LGBTQ+ community members—to apply. Your lived experiences, cultures, and expertise strengthen our team and the services we provide.