Lead Wine Steward

Chateau Elan; Braselton (GA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food and beverage

YouDecide program access

Job summary

Chateau Élan Winery & Resort in Braselton, GA seeks a friendly server/bartender to greet guests, prepare and serve drinks, and ensure exceptional hospitality across our resort.

You will follow state liquor laws, operate the POS system, manage cash, and assist with side work and daily station prep. Strong communication and teamwork are essential to deliver memorable guest experiences and growth opportunities.

Qualifications

• Hotel experience preferred.
• Excellent verbal and written communication.
• Ability to use POS system.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.

Skills

Hotel experience

Communication skills

POS system

Liquor laws knowledge

Tray handling

Tools

POS terminal

Job description

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide(R) discount program. YouDecide(R) offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.**Compensation**######**Overview**Serve guests in a hospitable manner to ensure positive guest experience.###**Essential Duties and Responsibilities*** Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.* Prepare station for readiness prior to opening and closing of each shift.* Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.* Perform all side work duties according to side work schedules.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Ability to establish and maintain effective working relationships with associates, customers, and patrons.* Ability to use point of service computer.* Full knowledge of state liquor laws.* Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.##**Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.###HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.###We value U.S. military experience and invite all qualified military candidates to apply.Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our \"love\" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.