Lead Warehouse Associate

Saia; Lancaster (TX); On-site; USD 33,000 - 38,000; Full time

Job summary

Saia is seeking a warehouse supervisor to lead daily activities across multiple client accounts in a third-party logistics environment. You will guide warehouse associates to ensure accurate inventory management, efficient order fulfillment, and safe operations.

The role emphasizes coordinating receiving, put-away, replenishment, picking, packing, staging, loading, and shipping while adapting to volume, schedules, and carrier requirements. Strong WMS knowledge and leadership are required.

Qualifications

• High school diploma or GED.
• Minimum 18 years of age and authorized to work in the United States.
• 4+ years in warehouse/logistics, lead or supervisory role.

Responsibilities

• Coordinates daily receiving, put-away, replenishment, picking, packing, staging, loading, and shipping activities across multiple customer accounts.
• Prioritizes warehouse workflow according to order volume, inbound appointments, outbound schedules, labor availability, carrier requirements, and customer service commitments.
• Ensures proper identification, segregation, storage, and handling of customer inventory according to client-specific procedures and operating requirements.
• Verifies freight quantities, product information, pallet condition, labels, documentation, and shipment details for accuracy.
• Maintains inventory integrity through accurate warehouse management system transactions, cycle counts, discrepancy research, and adjustment documentation.
• Guides warehouse associates through work assignments, training, coaching, and support while monitoring productivity, quality, and service performance.
• Promotes safe and efficient warehouse operations through procedural compliance, equipment inspections, issue escalation, and continuous improvement.

Skills

Leadership

Supervisory experience

Forklift operation

Safety compliance

Education

High School Diploma or GED

Tools

WMS

Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It’s all here and it’s exactly what going further is all about.

Leads daily warehouse activities across multiple customer accounts within a third-party logistics environment. Coordinates workflow and provides guidance to warehouse associates to support accurate inventory management, efficient order fulfillment, service quality, and safe operations.

Major Tasks and Responsibilities

• Coordinates daily receiving, put-away, replenishment, picking, packing, staging, loading, and shipping activities across multiple customer accounts.
• Prioritizes warehouse workflow according to order volume, inbound appointments, outbound schedules, labor availability, carrier requirements, and customer service commitments.
• Ensures proper identification, segregation, storage, and handling of customer inventory according to client-specific procedures and operating requirements.
• Verifies freight quantities, product information, pallet condition, labels, documentation, and shipment details for accuracy.
• Maintains inventory integrity through accurate warehouse management system transactions, cycle counts, discrepancy research, and adjustment documentation.
• Guides warehouse associates through work assignments, training, coaching, and support while monitoring productivity, quality, and service performance.
• Promotes safe and efficient warehouse operations through procedural compliance, equipment inspections, issue escalation, and continuous improvement.

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Preferred Qualifications

• 4+ years of warehouse, distribution, fulfillment, or logistics experience in a lead or supervisory capacity.
• Third-party logistics or multi-client warehouse experience.
• Working knowledge of Warehouse Management Systems (WMS).
• Experience operating forklifts, reach trucks, pallet jacks, or other material-handling equipment.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, bend, stoop, and lift throughout the shift.
• Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items.
• Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads.
• Ability to climb on and off forklifts, trailers, and dock platforms safely.
• Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals.
• Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure.
• Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Pay Rate: $24.20 - $27.65 per hour, based on experience

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.