Lead Warehouse Associate

Cardinal Health, Inc.; Boylston (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Lead Associate for Warehouse Operations to enhance efficiency and productivity in their operations. This role involves supporting the Warehouse Supervisor, managing workflows, and ensuring customer satisfaction through effective communication. The ideal candidate will have strong interpersonal and organizational skills, along with a willingness to learn and adapt in a dynamic environment. This position offers a chance to lead initiatives that improve warehouse processes while working with a diverse team. Join a company that values inclusivity and offers a variety of benefits to support your well-being.

Benefits

Medical, Dental and Vision Coverage

Paid Time Off

Health Savings Account

401k Savings Plan

Flexible Spending Accounts

Short- and Long-term Disability Coverage

Work-Life Resources

Paid Parental Leave

Healthy Lifestyle Programs

Qualifications

• 4+ years experience preferred in warehouse operations.
• Excellent interpersonal and organizational skills required.

Responsibilities

• Support Warehouse Supervisor in managing warehouse operations.
• Analyze data for productivity and efficiency improvements.
• Coordinate inbound and outbound workload forecasting.

Skills

Interpersonal Skills

Organizational Skills

Follow Up Skills

Verbal Communication

Written Communication

Problem Solving

Initiative

Education

High School Diploma or GED

Tools

Microsoft Office

Material Handling Equipment

Job description

Shift: Sunday-Thursday 6:00pm - 2:30am (overtime required based on need)
Anticipated hourly range: $25.50 - $29.50 per hour (includes shift differential)

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 02/09/2025 *if interested in opportunity, please submit application as soon as possible.

Job Summary
The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Responsibilities

• Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.
• Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing of delivery schedule.
• Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected.
• Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives.
• Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.
• Assists in inventory management, and helps with stocking and shipping, as necessary.
• Direct workflow and loading on the dock
• Communication with Customer Service and FBR on order issues
• Applies extensive knowledge and company policies to complete a wide range of assignments
• Takes the lead in effectively applying new processes and skills in accomplishing assignments
• May provide technical guidance and training to others
• Maintains appropriate licenses, training and certifications
• Works on complex problems that require independent action and a high degree of initiative to resolve issue
• Makes recommendation for new or revised processes and has a role on the implementation
• Adheres to all quality guidelines
• Works with minimal degree of supervision. Has latitude to make decisions in exceptional circumstances within established guidelines.

Qualifications

• Excellent interpersonal, organizational and follow up skills
• 4+ years experience preferred
• Proficient in Microsoft office
• High School diploma, GED or equivalent, or equivalent work experience, preferred.
• Previous material handling equipment experience (PIT) preferred.
• Good verbal and written communication skills.
• Willingness to learn to operate material handling equipment and rotate into various areas of the warehouse.
• Adhere to site safety regulations including wearing required personal protective equipment such as steel toed safety shoes, and material handling equipment safety harness; accountable to Cardinal Health’s EHS as well as QRA policies and procedures.

What is expected of you and others at this level

• Applies extensive knowledge and company policies to complete a wide range of assignments
• Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
• Takes the lead in effectively applying new processes and skills in accomplishing assignments
• May provide technical guidance and training to others
• Maintains appropriate licenses, training and certifications
• Works on complex problems that require independent action and a high degree of initiative to resolve issue
• Makes recommendation for new or revised processes and has a role on the implementation
• Adheres to all quality guidelines
• Works with minimal degree of supervision. Has latitude to make decisions in exceptional circumstances within established guidelines
• Provides guidance to less experienced team members
• May have team leader responsibilities but does not formally supervise

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.