Lead Visual, Full Time, Boston - West Elm

Williams-Sonoma, Inc.; Boston (MA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations

Health benefits

Job summary

Williams-Sonoma, Inc. in Boston seeks a Lead Visual for full-time engagement. The role involves leading visual merchandising and collaborating with management to execute display strategies, ensuring a high-quality customer experience.

Candidates should have retail experience, particularly in visual merchandising, and the ability to lead a team while maximizing store productivity. The position offers a competitive pay between $20.00-$23.00 per hour alongside benefits such as health insurance and a generous discount on products.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design or visual merchandising preferred.
• Ability to be active, standing, walking, bending, and lifting for extended periods.

Responsibilities

• Lead visual merchandising and display plan execution.
• Collaborate with GM/DVM for promotional planning.
• Model and coach visual team for productivity.

Skills

Effective communication

Organization

Leadership skills

Job description

Lead Visual, Full Time, Boston - West Elm

Job Description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Visual role

The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandising and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability
• Partner with GM on associate productivity and performance related to visual standards
• Maintains all visual supplies and signage organization and communicates supply needs to GM
• Partner with GM to ensure effective utilization of payroll and workload planning
• Partner with GM to assess, recognize and motivate talent
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support
• Abide by all safety, security/injury and emergency policy and procedures
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
• Perform projects and assignments as directed by the management team

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $20.00-$23.00 per hour

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration)

This role is not eligible for relocation assistance

Williams-Sonoma, Inc. is an Equal Opportunity Employer

San Francisco Locations: Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

About Us

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing – and we're always looking for new energy and ideas.

Job Info

• Job Identification 18924
• Posting Date 06/09/2026, 08:23 PM
• Locations 160 Brookline Ave, Boston, MA, 02215, US