Lead Veterinary Technician & Hospital Leader

Petco; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Petco Hospital is seeking a Hospital Leader On Duty to provide excellent veterinary care to hospital patients and outstanding customer care to owners. The role sets the tone with staff and is responsible for fostering cohesion and motivation within the team, under supervision from the Area Operations Manager.

The position requires leadership capabilities, experience in a veterinary setting, and strong communication.

Qualifications

• Minimum 1 year of experience in a veterinary practice.
• Strong leadership capabilities and professional demeanor.
• Excellent written and verbal communication skills.
• Compassionate, empathetic, and able to handle stressful situations.
• Proficient telephone and computer skills.
• Team player willing to learn and adapt.

Responsibilities

• Greet clients and patients, collect data, and document visits in EMR.
• Assist doctors with appointments, surgery, dentistry, euthanasia under supervision.
• Monitor calls, schedule appointments, provide client education.
• Assist with anesthesia and monitor during procedures.
• In-hospital treatments and medication administration under supervision.
• Train new staff and maintain hospital cleanliness.
• Oversee hospital operations and supervise paraprofessional staff.
• Ensure adherence to Petco and Vetco Total Care policies.

Skills

Leadership

Communication

Teamwork

Customer service

Telephone skills

Computer skills

Job description

Petco Hospital is seeking a Hospital Leader On Duty to provide excellent veterinary care to hospital patients and outstanding customer care to owners. The role sets the tone with staff and is responsible for fostering cohesion and motivation within the team, under supervision from the Area Operations Manager.

The position requires leadership capabilities, experience in a veterinary setting, and strong communication.