Lead Veterinary Technician / Assistant - Caring Hands Veterinary Hospital

PetVet Care Centers; Thornton, Northern (CO, KY); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Job summary

PetVet Care Centers' Caring Hands Veterinary Hospital in Thornton, Colorado, seeks a Lead Veterinary Technician / Assistant to supervise the medical staff and coordinate scheduling. The role emphasizes patient care standards, professional leadership, and adherence to hospital policies.

The position combines clinical duties with team leadership to support a collaborative, growth‑oriented environment in a busy dual facility setting.

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent.
• Registered Veterinary Technician or extensive veterinary experience.

Responsibilities

• Maintain medical records and billing processes.
• Collect and process work charts.
• Enter in-patient charges and procedures in the billing system.
• Ensure invoices are sent monthly and as requested by doctors.
• Process payments and monthly statements.
• Resolve escalated financial issues with clients and set flexible payment plans.
• Assist with AR monitoring and reporting.

Skills

Leadership

Time management

Organization skills

Interpersonal skills

Multi-tasking

Education

High School Diploma or equivalent

Registered Veterinary Technician

Job description

Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician!

PetVet Care Centers' Caring Hands Veterinary Hospital is currently seeking a Lead Veterinary Technician / Assistant to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support


• Career mobility and development opportunities


• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Caring Hands Veterinary Hospital in Thornton, Colorado, lives up to its name by prioritizing compassionate, individualized care for every patient. The team fosters a supportive culture that values teamwork, empathy, and growth.

Why Join Us:

• Seize the opportunity to learn and be part of a large dual facility with a veterinary hospital upstairs and a boarding/grooming/daycare downstairs.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing


• Collect and process work charts


• Assist with entering in-patient charges and/or procedures performed in billing system


• Ensure invoices are sent monthly and as requested by clients and doctors


• Process payments and monthly statements


• Resolve escalated financial problems with clients, collecting delinquent accounts and \"NSF'” checks; determines when special financial agreements are appropriate


• Assist with monitoring and reporting on accounts receivable


• Prepare, print and mail invoice or statement copies for customers as requested


• Performs other duties as assigned


• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position


• High School Diploma or the equivalent.


• Registered Veterinary Technician, or extensive veterinary experience

Preferred Skills (Nice to Have)

• Leadership skills.


• Time management.


• Organization skills.


• Interpersonal skills.


• Multi-tasking and setting priorities.


• Empathy.

Schedule

Monday to Saturday - shift vary 6:45AM - 5:30PM

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance


• Paid Parental Leave (birth, adoption, foster)


• 401(k) with discretionary contribution


• Team Member Pet Discounts


• Emotional wellbeing support — including Calm app access and 24/7 EAP


• CE stipends and career development resources


• Grant Circle — a relief fund for team members facing personal hardship


• Local hospital culture backed by national resources

Pay Range

$23 — $30 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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